Summary
Overview
Work History
Education
Skills
Timeline
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Ashleigh Rouse

Bolivar,TN

Summary

Multi-talented business professional with a proven track record in driving business growth through strategic initiatives and effective leadership. I possess a comprehensive understanding of market dynamics, analyzing trends, identifying opportunities, and implementing innovative solutions to enhance organizational performance.

Overview

8
8
years of professional experience

Work History

Patient Care Technician

Methodist Le Bonheur
05.2022 - 03.2024
  • Successfully completed registrations and assessments into Ehr system.
  • Gracefully answered all telephone calls, transferred line to appropriate personnel, took accurate messages while relaying in a timely manner.
  • Worked directly with nurses, respiratory team, doctors, lab/phlebotomy, and pharmacy with any issues directly related to the care of the clients on the unit.

Patient Care Technician

West Tennessee Healthcare
03.2020 - 01.2024
  • Monitored vital signs, and assisted nurses with essential tasks, streamlining workflow, and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Account Specialist

World Finance
03.2019 - 03.2020
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Conducted thorough analysis of client portfolios, identifying opportunities for growth and improvement.
  • Prospected for new customers in target areas or demographics to bring in new business.

Senior Mobile Sales Associate

The Revenue Optimization Company
03.2016 - 02.2019
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Assisted in staff training initiatives, sharing best practices for sales strategies and customer service techniques with new hires.
  • Developed strong rapport with clients, fostering long-term relationships that led to regular referrals and new business opportunities.
  • Managed multiple priorities effectively under pressure during peak hours or high-traffic seasons to ensure seamless operations at all times.

Education

MBA - Business Management

Colorado Technical University
Colorado Springs, CO
02.2023

Bachelor of Science - Health Administration

Colorado Technical University
Colorado Springs, CO
01.2019

Associate of Science - Health Administration

Colorado Technical University
Colorado Springs, CO
09.2017

Skills

Accounting

  • Data Collection
  • Business Analysis
  • Market Research
  • Problem-Solving
  • Risk Assessment
  • Customer Service
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Organization and Time Management
  • Product Management

Timeline

Patient Care Technician

Methodist Le Bonheur
05.2022 - 03.2024

Patient Care Technician

West Tennessee Healthcare
03.2020 - 01.2024

Account Specialist

World Finance
03.2019 - 03.2020

Senior Mobile Sales Associate

The Revenue Optimization Company
03.2016 - 02.2019

MBA - Business Management

Colorado Technical University

Bachelor of Science - Health Administration

Colorado Technical University

Associate of Science - Health Administration

Colorado Technical University
Ashleigh Rouse