Ashleigh Starchman
Waco
Summary
Dynamic leader with a proven track record, excelling in profit and loss accountability and strategic planning. Spearheaded operational excellence, driving year-over-year growth while fostering a collaborative culture. Expert in training and development, enhancing team performance and ensuring adherence to industry standards for operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Magnolia
11.2023 - Current
- Maximized operational excellence mentoring leaders on management principles, industry practices, and company procedures.
- Partnered with accounting and finance to build yearly budgets with consistent growth projections.
- Developed leaders understanding of budgets, food cost and labor scheduling to ensure metrics were being met or exceeded.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Partnered in recruiting, hiring and training of team members.
- Handled guest and employee concerns with the assistant managers to help build confidence for any future issues.
Senior Director of Food Operations
Magnolia
05.2017 - 05.2023
- Opened multiple business units over the course of 5 years.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line and drove the top tine for all business units.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Partnered with third party owner/operators to ensure alignment with brand and guest experience.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Partnered with Human Resources and Finance in the development of budgets, business operation processes, and policies.
- Evaluated unit leadership performance and conveyed constructive feedback to improve skills.
General Manager
Nordstrom
07.2007 - 04.2016
- Assisted in multiple new store openings and remodels across the country and internationally.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales as well as maintaining labor costs to protect the bottom line.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
High School Diploma -
Warren County High School
McMinnville, TNSkills
- Profit and loss accountability
- Leadership training
- Operational efficiency
- Strategic planning and execution
- Exceptional interpersonal communication
- Workforce planning
Certification
- Texas Manager Food Handler Certified
- TABC Certified
Timeline
General Manager
Magnolia
11.2023 - Current
Senior Director of Food Operations
Magnolia
05.2017 - 05.2023
General Manager
Nordstrom
07.2007 - 04.2016
High School Diploma -
Warren County High School