Ashleigh Voos
Mount Sinai,NY
Summary
Proven to enhance sales through adept upselling and product knowledge at Drifters Kitchen and Bar, I excel in high-pressure environments, demonstrating exceptional customer service and multitasking abilities. Recognized for teamwork and adaptability, my skills in time management and sales techniques drive results, ensuring guest satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Waitress
Drifters Kitchen and Bar
08.2021 - Current
- Increased sales through effective upselling techniques and product knowledge.
- Recognized by management for outstanding teamwork and dedication during peak hours and special events.
- Strong verbal communication skills for interacting with guests, team members, and kitchen staff.
- Provide detailed descriptions of menu items, daily specials, and promotions.
- Handle various payment methods, and provide accurate change or process card transactions.
Hostess
Gourmet Burger Bistro
05.2019 - 08.2021
- Capable of managing multiple tasks in a fast-paced environment.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Adept at handling guest complaints and finding solutions quickly and professionally.
- Strong organizational skills for managing reservations, seating plans, and guest inquiries.
Education
Bachelor of Science - Degree in Business, Minor in Communications
SUNY College At Cortland
Cortland, NY05.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Upselling
- Hardworking
- Time management
- Sales Techniques
- Adaptability
Timeline
Waitress
Drifters Kitchen and Bar
08.2021 - Current
Hostess
Gourmet Burger Bistro
05.2019 - 08.2021
Bachelor of Science - Degree in Business, Minor in Communications
SUNY College At Cortland