Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Kline

Phoenix,MD

Summary

Quality-driven Customer Service Coordinator dedicated to solving customer problems efficiently to maintain satisfaction. Trained in operational guidelines and standard practices of companies. Industrious and responsible leader with solid background of accomplishment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Grocery Stock Clerk

Aldi
Timonium , MD
01.2024 - 06.2024
  • Resolved customer complaints regarding availability of merchandise or other issues.
  • Utilized computer system to check inventory levels and replenish stock as needed.
  • Operated cash register efficiently during peak business hours.
  • Ensured shelves were properly stocked with merchandise and rotated products according to expiration dates.

Pharmacy Technician

Walgreens Boots Alliance
Jacksonville, MD
08.2021 - 10.2023
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Server

The Milton Inn
Sparks, MD
12.2012 - 03.2018
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

Perry Hall High School
Baltimore, MD
05-2002

Some College (No Degree) - Psychology

CCBC Essex Community College
Rosedale

Skills

  • Guest Engagement
  • Service prioritization
  • Positive and professional
  • Strong Work Ethic

Certification

  • PTCB Certified Pharmacy Technician

Timeline

Grocery Stock Clerk

Aldi
01.2024 - 06.2024

Pharmacy Technician

Walgreens Boots Alliance
08.2021 - 10.2023

Server

The Milton Inn
12.2012 - 03.2018

High School Diploma -

Perry Hall High School

Some College (No Degree) - Psychology

CCBC Essex Community College
  • PTCB Certified Pharmacy Technician
Ashley Kline