Ashley Feliciano
Iselin,NJ
Summary
Experienced with providing comprehensive skincare services, including facials, peels, and waxing. Utilizes client-focused approach to create customized treatment plans tailored to individual needs. Knowledge of latest skincare products and techniques ensures continuous client satisfaction and retention.
Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up.
Overview
3
3
years of professional experience
Work History
Personal Banker
Wells Fargo
01.2023 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Sales Associate
LensCrafters
10.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Christine Valmy International School of Esthetics
New York, NY08-2025
Skills
- Relationship building
- Customer satisfaction
- Interpersonal skills
- Multitasking and organization
- Customized skincare plans
- Extractions and pore cleansing
- Superior attention to detail
- Excellent team player
- Retail sales
- Makeup application techniques
- Expert skin analysis
Timeline
Personal Banker
Wells Fargo
01.2023 - Current
Sales Associate
LensCrafters
10.2021 - 01.2023
Christine Valmy International School of Esthetics
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