Professional and knowledgeable office clerk with experience in administrative support and customer service. Highly efficient planning, problem solving, and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
One Stop Auto Tag Agency (Family Owned Business)
01.2019 - 03.2022
Strong organizational skills with the ability to multitask effectively in a fast paced environment.
Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
Educated customers about specific requirements for vehicle processes, clarifying any confusion or misunderstandings they may have had throughout the process.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Assisted in training and orienting new employees providing guidance on best practices and daily operations to improve team efficiency.
Cashier/ Production Associate
Gulfstream Goodwill
10.2017 - 07.2019
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Operated forklifts and pallet jacks to relocate products.
Loaded, unloaded, and moved material to and from storage production area,
Mentored new employees and cashier/Production duties and best practices, improving overall staff performance.
Provided backup support for other departments when needed.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.