Ashley Adachi
Summary
Experienced and results-driven leader with solid work ethic, skilled at managing teams and ensuring efficient operations. Methodical approach to problem-solving and process optimization, consistently delivering high-quality results with minimal errors. Conscientious in maintaining order and prioritizing tasks, effectively overseeing project timelines and employee performance.
Overview
10
10
years of professional experience
Work History
Supervisor
Event Network LLC
06.2024 - 11.2024
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
- Established positive relationships with external vendors who provided services related to the shipping process such as courier companies or packaging suppliers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
Office Assistant
Department of Health
06.2024 - 11.2024
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint.
- Supported staff by performing data entry and completing administrative duties.
- Developed written correspondence such as letters, emails, memos for internal communications purposes.
- Prepared invoices for payment processing and tracked accounts receivable and payable activities.
- Drafted and sent out emails and memos for seamless communication.
- Sorted mail on daily basis and distributed to respective departments in timely fashion.
- Processed incoming payments through checks or credit card transactions accurately according to company policies and procedures.
Supervisor
OluKai
06.2025 - 01.2026
- Communicated employee, customer and workplace needs to managers.
- Answered customer questions and made product recommendations according to needs.
- Monitored daily operations such as cash handling procedures, opening and closing duties, merchandising displays.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
Supervisor
Koa Wood Ranch
11.2024 - 06.2025
- Trained new employees on proper sales techniques, procedures, and policies.
- Managed inventory levels and restocked shelves to ensure product availability for customers.
- Analyzed reports to identify trends in sales, returns, damages, and shortages, recommending solutions as appropriate.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
Sales Associate/Manager
Cookie Corner Hawaii
02.2017 - 03.2024
- Resolved customer complaints in a timely manner, focusing on customer satisfaction.
- Trained new employees on company policies and procedures related to sales.
- Created and maintained effective relationships with clients, ensuring customer satisfaction.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Communicated plans and actions to meet departmental goals.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Fostered positive relationships with clients through proactive communication tactics.
Medical Office Assistant
Maluhia Hospital
02.2016 - 06.2017
- Entered patient data into electronic health record system, displaying proficiency with medical software applications.
- Handled daily office operations such as filing, data entry, and inventory management.
- Provided customer service to patients in a professional manner, demonstrating strong interpersonal communication abilities.
- Processed patient registration, medical forms, and release of information requests.
- Copied and charted patient information to create and prepare new patient charts.
- Developed and maintained effective relationships with healthcare staff, patients, and insurance providers.
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
09-2028
High School Diploma -
Farrington High School
06-2017
Skills
- Training and mentoring
- Priority management
- Policy enforcement
- Operations management
- Analytical thinking
- Inventory control
- Complex Problem-solving
- Customer service
- Staff management
- Goal oriented
- Training and mentoring
Timeline
Supervisor
OluKai
06.2025 - 01.2026
Supervisor
Koa Wood Ranch
11.2024 - 06.2025
Supervisor
Event Network LLC
06.2024 - 11.2024
Office Assistant
Department of Health
06.2024 - 11.2024
Sales Associate/Manager
Cookie Corner Hawaii
02.2017 - 03.2024
Medical Office Assistant
Maluhia Hospital
02.2016 - 06.2017
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
High School Diploma -
Farrington High School