Ashley Adams
Raleigh,NC
Summary
Every restaurant I’ve worked in I’ve brought nothing but staff morale, staff teamwork, training/coaching, and upselling. I will do everything I can to bring back guests and give them the ultimate experience.
Overview
17
17
years of professional experience
Work History
Server/National Server/Bartender
PF Changs Restaurant
Raleigh, NC
09.2007 - Current
- Assisted in training new servers/bartenders
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Opened 4 stores for the corporation
- Nationally certified trainer for bartenders/servers
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
Education
Associate of Science - Hospitality
Wake Technical Community College
Raleigh, NC06-2015
Skills
- Food Delivery
- Order Management
- Beverage Preparation
- Table Bussing
- Serving
- Upselling
- Bartender
- Training
- Food Running
- Guest Engagement
- Table Setting
- Professional Appearance
- Exceptional customer service
- Strong Work Ethic
- Point of Sale (POS) system operations
- Menu knowledge
- High-volume dining
- Order Accuracy
- Check payment processing
- Menu Memorization
- Dining customer service
- Banquet Coordination
- Relationship Management
- Table setting arrangements
- Wine Pairings
- Special dietary requirements
- Cash Handling
- Suggestive Selling
- Positive and professional
- Guest Seating
- POS operation
- Menu presentation
- Liquor, wine, and food service
Timeline
Server/National Server/Bartender
PF Changs Restaurant
09.2007 - Current
Associate of Science - Hospitality
Wake Technical Community College