Ashley Adegbite
Brooklyn,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Concierge Banker
Citibank
06.2022 - Current
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Maintained guest privacy and building reputation by keeping information confidential.
- Built and maintained productive relationships with employees.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Advised customers on bank products, services and financial planning options.
- Assisted customers by answering banking questions and recommending solutions.
- Helped customers understand and use mobile applications and online banking.
- Modified, opened and closed customer accounts.
- Reconciled cash and checks against computer records at end of shift.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Barista
Starbucks, Barista
12.2021 - 05.2022
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collected payments and provided accurate change.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Prepared and served hot or cold beverages.
- Utilized POS system to receive and process customer payments.
- Checked brewing equipment for proper functionality.
Sales Associate
Target
10.2020 - 12.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Brooklyn High School Of The Arts
Brooklyn, NY08.2017
Skills
- Teller Support
- Bank Sales
- New Account Setup
- Product Promotion
- Customer Service
- Employee Training Assistance
- Payment Processing
- Check Cashing
- Currency
- Account Services
- Attention to Detail
- Honest and Dependable
- Bank Deposits
- Quality Control
- Honest and Ethical
- Customer Service-Oriented
Timeline
Concierge Banker
Citibank
06.2022 - Current
Barista
Starbucks, Barista
12.2021 - 05.2022
Sales Associate
Target
10.2020 - 12.2021
High School Diploma -
Brooklyn High School Of The Arts