Ashley Aguayza
Newark,NJ
Summary
Dependable Front Desk Representative experienced in greeting guests, managing multi-line phone systems, and scheduling appointments. Delivered exceptional customer service through strong communication and organizational skills while maintaining accurate office records. Committed to fostering a welcoming and professional environment for all clients.
Overview
1
1
Language
4
4
years of professional experience
Work History
Front Desk Receptionist
Abra Health
Secaucus, New Jersey
02.2025 - Current
- Greeted patients and visitors with a warm and professional demeanor.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Handled correspondence, including emails and mail, promptly and accurately.
- Utilized electronic health record systems for patient information management effectively.
Patient Care Technician
Alaris Health
Kearny, New Jersey
06.2022 - 09.2022
- Assisted patients with daily living activities and personal hygiene needs.
- Documented patient information accurately in electronic health records systems.
- Communicated effectively with patients to address concerns and provide support.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Education
Certificate - Medical Assistant
Lincoln Technical Institute
240 Bergen Town Center Paramus, NJ 07652 United St08-2024
High School Diploma -
Newark Vocational High School
301 W Kinney St, Newark, NJ 0710306-2023
Skills
- Electronic health records
- Appointment scheduling
- Scheduling appointments
- Patient support
- Patient communication
- Data entry
- Administrative skills
- Office organization
- Multi-line phone management
- Problem-solving skills
- Communication skills
- Fluent in Spanish
Languages
Spanish
Professional
Timeline
Front Desk Receptionist
Abra Health
02.2025 - Current
Patient Care Technician
Alaris Health
06.2022 - 09.2022
Certificate - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Newark Vocational High School