Ashley Aguilar
PHOENIX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Expeditor
Meridian Optical Laboratory
PHOENIX
08.2024 - Current
- Provided assistance to other departments when needed by running reports or performing clerical tasks related to data entry.
- Performed system maintenance tasks such as archiving data
- Maintained important files, running reports, and delivering updates on occupancy and revenue.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Made follow up calls to update accounts on their Order Status
Customer Service Representative
The Home Depot Inc
PHOENIX
11.2023 - 07.2025
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Phlebotomy Certified -
Washington Adventist University
Takoma Park, Maryland04-2025
High School Diploma -
Phoenix College Preparatory Academy
Phoenix, AZ05-2024
Skills
- Customer service
- Data entry
- Problem solving
- Time management
- Team collaboration
- Technical troubleshooting
Timeline
Expeditor
Meridian Optical Laboratory
08.2024 - Current
Customer Service Representative
The Home Depot Inc
11.2023 - 07.2025
Phlebotomy Certified -
Washington Adventist University
High School Diploma -
Phoenix College Preparatory Academy
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