Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Alcock

Bloomfield,CT

Summary

At Central Connecticut State University, I excelled as a Gaming Attendant, significantly enhancing customer satisfaction through exceptional service and swift resolution of technical issues. My expertise in operations monitoring and strong problem-solving abilities, coupled with a keen attention to detail, ensured a memorable gaming experience for all guests.

Overview

1
1
year of professional experience

Work History

Gaming Attendant

Central Connecticut State University
01.2023 - 12.2023
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
  • Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
  • Ensured prompt resolution of technical issues by coordinating efforts between guests, technicians, and management staff.

Education

Associate Degree In Nursing - Nursing

Capital State Community College
Hartford, CT

Skills

  • Customer assistance
  • Teamwork and collaboration
  • Operations monitoring
  • Problem-solving
  • Attention to detail

Timeline

Gaming Attendant

Central Connecticut State University
01.2023 - 12.2023

Associate Degree In Nursing - Nursing

Capital State Community College
Ashley Alcock