Ashley Alexander
Madison,MS
Summary
Experienced counselor with over 5 years of experience in counseling and case management. I am a dedicated professional with history of utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Madison County Youth Services
Canton, MS
10.2024 - Current
- Coordinated intake processes to streamline service delivery for at-risk youth.
- Assessed client needs and developed tailored service plans for diverse populations.
- Collaborated with multidisciplinary teams to ensure holistic support for clients.
- Managed communication between families and service providers, enhancing client engagement and satisfaction.
Case Manager
Madison County Youth Court
Madison, MS
05.2019 - Current
- Partnered with physicians, teachers, therapists, and parents to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Developed personalized treatment plans based on clients' needs and progress assessments.
- Monitored client compliance with court mandates, providing guidance and encouragement throughout the process.
Therapist
Health Connect America
Jackson, MS
06.2021 - 11.2025
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
- Documented treatment plans and tracked progress according to goals for interventions and evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
Education
Master of Arts - Counseling
Reformed Theological Seminary
Jackson, MSBachelor of Arts - Psychology
University of Mississippi
Oxford, MS07-2018
Drug And Intervention Court
Continuing Education Hours
Skills
- Intervention Planning
- Documentation Requirements
- Customer Relations
- Team Meetings
- Case Planning and Management
- Mental Health and Emotional Support
- Community Resource Information
- Critical Thinking
- Support Networks
- Crisis Evaluation and Intervention
- Conflict Resolution
- Performance Tracking
- Motivational Interviewing
- Progress Recording
Accomplishments
- Completed undergraduate degree in 3 years
- Tripled client intel in a newly opened business location
- Oversaw grant approval for youth to get IOP and counseling services
- Trained in Gottman, Telehealth, Prepare and Enrich, First Aid, CPR, and Play Therapy
Certification
- LPC - Licensed Professional Counselor
Timeline
Intake Coordinator
Madison County Youth Services
10.2024 - Current
Therapist
Health Connect America
06.2021 - 11.2025
Case Manager
Madison County Youth Court
05.2019 - Current
Bachelor of Arts - Psychology
University of Mississippi
Master of Arts - Counseling
Reformed Theological Seminary
Drug And Intervention Court
Continuing Education Hours