Ashley Ali

• Provide knowledge and caring support to family and friends of deceased; meet with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted.
• Coordinate the transfer of the body and remains to the funeral home
• Improve client satisfaction by providing compassionate and personalized funeral services.
• Manage all aspects of funeral arrangements for smooth and efficient service delivery.
• Streamline operations with effective communication between staff, clients, and vendors.

• Supervise nursing staff and monitor unit processes/procedures
• Educate patients regarding their medications, procedure and treatments, providing patients and their families with support throughout their stay
• Act as an advocate for patient safety
• Advocate for patients as part of the interdisciplinary team
• Identify expected outcomes for a plan individualized to the patient and the situation

• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Performed dignified removals at private homes, hospitals and county morgues.
• Closed and secured caskets and led funeral corteges to churches and burial sites.
• Supervise and assist with visitation by ushering and directing families and visitors of deceased to and from visitation area and where services are conducted.
• Direct casket bearers in placement and removal of casket to and from funeral coach, chapel or other place of service and interment location.

• Coordinate and ensure nursing/patient care operational standards are met
• Identify and implement quality improvement
• Communicate job expectations and company standards
• Supervise staff, patient care and treatments, lead patient assessments, create personalized plans of care, target patient concerns and offering best solutions

• Provided a source of support, guidance, and direction to families before, during, and after the loss of a loved one.
• Advise client families to arrange funerals and supervise funeral service activities in accordance with the individual client family's wishes.
• File necessary paperwork and submit forms to designated entities prior to disposition.
• Communicate with clergy/celebrant as to their preferences when conducting individual funeral services.
• Coordinate burial or inurnment with the cemetery.
• Supervise and assist with visitation by ushering and directing families and visitors of deceased to and from visitation area and where services are conducted.
• Direct casket bearers in placement and removal of casket to and from funeral coach, chapel or other place of service and interment location.

• Review received referrals with physician and coordinate admissions to facility in a timely manner.
• Perform comprehensive initial assessment to evaluate mental health needs, working with multidisciplinary team

Performed the following duties under a licensed funeral director/embalmer:

• Provided a source of support, guidance, and direction to families before, during, and after the loss of a loved one.
• Arrange and supervise funeral service activities in accordance with the individual client family's wishes.
• Perform embalming of decedent and cosmetology according to state/industry standards and practices
• Dress and position decedent in casket or alternative container
• Maintain record of embalming of all deceased persons per state and facility standards
• Supervised graveside service/interments. Directed casketbearers at the cemetery.
• Light housekeeping to keep the facilities and grounds in perfect order.
• Coordinated and participated in market outreach activities.

• Supervise staff, patient care and treatments, lead patient assessments, create personalized plans of care, target patient concerns and offering best solutions

• Manage patient-care and nursing operations for the unit
• Assigned and monitored staff nurses
• Acute patient care for 6-7 patients per shift

• Practice care management within the scope of licensure in multiple states
• Cooperate and work effectively with all interdisciplinary team to facilitate services and education to members
• Onboard and mentor new care managers