Tiffany Snal
Elburn
Summary
Skilled in office administration and compassionate communication, I enhanced service efficiency at Conley Funeral Home by supporting bereaved families and streamlining daily operations. My leadership in training staff at the School of Expressive Arts and Learning further showcases my ability to manage projects and foster safe, empathetic learning environments.
Overview
10
10
years of professional experience
Work History
Apprentice Funeral Director
Conley Funeral Home
09.2024 - Current
- Maintained a clean and welcoming visitation area, allowing families to grieve and remember their loved ones in a comforting space.
- Supported bereaved families during difficult moments by offering emotional care throughout the entire process .
- Collaborated with the funeral director to ensure smooth and efficient operation of daily services, resulting in positive feedback from clients.
- Assisted in embalming procedures under supervision to preserve bodies according to industry standards and family wishes.
- drove company vehicles to transport remains.
- Greeted funeral families and guests into facility.
- Picked up deceased at private homes, hospitals and county morgues.
Lead Support Specialist
School of Expressive Arts and Learning
05.2015 - Current
- Lead training sessions for fellow/new staff on integrating effective behavioral management techniques in the classroom.
- Provide one-on-one support to students requiring additional assistance.
- Provide a safe, comfortable working environment for all students.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
Education
Associate of Science - Mortuary
Worsham School of Mortuary Science
Wheeling, IL09-2024
Skills
- Office administration
- Compassionate demeanor
- Body preparation
- Professional appearance
- Empathetic
- Compassionate communication
- Organization
- Project Management
- Leadership
- Reliability
- Written and verbal communication
Timeline
Apprentice Funeral Director
Conley Funeral Home
09.2024 - Current
Lead Support Specialist
School of Expressive Arts and Learning
05.2015 - Current
Associate of Science - Mortuary
Worsham School of Mortuary Science
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