Ashley Allen
OKC,OK
Summary
Energetic individual performing various reception and customer service tasks. Known for having terrific customer engagement, Offers dynamic service to patrons and guests.
Overview
7
7
years of professional experience
Work History
Paraprofessional (STRIVE)
Kelley Elementary
02.2022 - Current
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Encouraged students to review their scheduled accordingly to their IEP and follow through.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Enforcing classroom procedures in the classroom, hallways and outside.
- Reported on student progress, behavior and social skills to classroom teacher and Counselour.
- Assisted classroom teacher by monitoring students who had assignments and tasks to be completed.
Front Desk Associate
YMCA Earlywine
04.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests and members upon arrival, offered assistance and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Preschool Teacher
First Baptist Preschool
08.2017 - 02.2020
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Certificate - Medical, Billing, Coding
Kaplan College
San Antonio, TX05.2014
Skills
- Multi-Line Phone Systems
- Credit Card Handling
- Online Bookings Management
- Restaurant Reservations
- Check in and Checkout Procedures
- Guest Registration
- Guest Satisfaction
- Data Gathering
- Membership Programs
- Office Supplies and Inventory
- Professional Telephone Etiquette
- Childcare Settings
- Registration
- Relationship Establishment
- PowerPoint Presentations
- Data Communications
- Paperwork Processing
Timeline
Front Desk Associate
YMCA Earlywine
04.2022 - Current
Paraprofessional (STRIVE)
Kelley Elementary
02.2022 - Current
Preschool Teacher
First Baptist Preschool
08.2017 - 02.2020
Certificate - Medical, Billing, Coding
Kaplan College
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