Ashley Andrade
Houston,TX
Summary
Proven in enhancing tenant satisfaction and streamlining operations at Excel Management, I bring a robust blend of property management and exceptional customer service skills. My background includes innovative problem-solving and effective communication, ensuring a welcoming community atmosphere and fostering strong client relationships. Skilled in leasing, sales, and maintaining compliance, I excel in goal-oriented environments.
Overview
1
1
year of professional experience
Work History
Leasing Agent
Excel Management
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Participated in property inspections to prepare for move-ins and move-outs.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Corporate Apartment Management
Gemstone Management
05.2023 - 08.2024
- Assisted with financial analysis and budgeting tasks, contributing to cost-saving initiatives.
- Utilized problem-solving skills when faced with challenges, developing innovative solutions for optimal outcomes.
- Enhanced corporate knowledge by completing comprehensive training modules in various departments.
- Coordinated event planning efforts for company functions, resulting in successful gatherings that fostered employee camaraderie and morale boost.
- Assisted with the preparation of sales presentations, aiding in the acquisition of new business opportunities.
- Provided exceptional customer service by addressing client concerns promptly and efficiently.
- Developed strong relationships with clients and stakeholders through effective communication and rapport-building techniques.
Food Runner
Chilis Resturant
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Background Checks
- Move-in coordination
- Property Management
Timeline
Corporate Apartment Management
Gemstone Management
05.2023 - 08.2024
Leasing Agent
Excel Management
Food Runner
Chilis Resturant