Ashley Andrade
Riverside
Summary
Dynamic waitress with strong multitasking abilities and a commitment to team collaboration. Skilled in managing busy shifts while maintaining high service standards and guest satisfaction.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently.
Overview
1
1
year of professional experience
Work History
Waitress
Riverside Airport Cafe
Riverside, CA
10.2024 - 03.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Assisted in order taking and processing, enhancing efficiency during peak hours.
- Maintained cleanliness and organization of dining area, contributing to positive dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed cash register operations, handling transactions accurately and efficiently.
- Trained new staff on restaurant procedures and customer service standards.
- Resolved customer complaints promptly, fostering a welcoming atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Patriot High School
Riverside, CASkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Decision-making
- Handling complaints
- Payment processing
- Memory retention
- Time management
Languages
English
Spanish
Interests
- I have a passion for photography and editing photos
- Fashion
- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Waitress
Riverside Airport Cafe
10.2024 - 03.2026
High School Diploma -
Patriot High School