Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Antigua

Bronx

Summary

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

6
6
years of professional experience

Work History

General Manager

Chipotle
04.2024 - 07.2025
  • Managed budget implementations, employee reviews, training and schedules,
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Supervised Management team and staff to Maximize Costumer satisfaction.

Service Manager

Chipotle Mexican Grill
09.2021 - 03.2024
  • Resolved customer complaints in professional and timely manner.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Inspected the quality of the food and costumer service. to Improve costumer satisfaction.

Teacher's Assistant

Rena Daycare Center
06.2019 - 09.2020
  • Facilitated effective learning experiences for children by utilizing a variety of instructional techniques to meet their unique needs.
  • Contributed to increased parent satisfaction by effectively communicating with families about their child''s progress and any concerns.
  • Increased children''s literacy skills by engaging them in storytelling sessions and reading activities.
  • Ensured student safety through vigilant supervision during indoor and outdoor playtimes.

Education

No Degree -

Lehman College
Bronx, NY

High School Diploma -

Pan American International High School
New York, NY
05-2020

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Data Analyzer
  • Training and coaching
  • Inventory control
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • P&L management

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

General Manager

Chipotle
04.2024 - 07.2025

Service Manager

Chipotle Mexican Grill
09.2021 - 03.2024

Teacher's Assistant

Rena Daycare Center
06.2019 - 09.2020

No Degree -

Lehman College

High School Diploma -

Pan American International High School

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