Ashley Archibald
Tuscaloosa,AL
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Insurance Agent
AllState
Tuscaloosa, AL
07.2024 - Current
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Generated reports detailing sales activities, client interactions, and progress towards goals
- Processed payments received from clients promptly according to established procedures.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Assessed customer risk levels and recommended appropriate coverage options.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Insurance Sales Agent
HealthPlanOne
Tuscaloosa
05.2023 - 05.2024
- Negotiated policy terms and premiums with potential clients, ensuring competitive
- Addressed and resolved clients' inquiries and concerns promptly, ensuring high levels of client satisfaction.
- Stayed abreast of new product offerings and industry trends to provide up-to-date advice to clients.
- Conducted periodic reviews of clients' insurance needs, suggesting updates or upgrades to policies where necessary.
- Built and maintained strong relationships with clients through regular follow-ups and excellent customer service.
Medicare Sales Agent
SelectQuote
Tuscaloosa, AL
09.2021 - 03.2023
- Assisted customers with selecting appropriate plans based on their needs.
- Followed up with clients regularly to ensure satisfaction and address any issues.
- Maintained accurate records of sales activities and customer interactions.
- Advised customers on various aspects of their health insurance policies.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Counseled prospects and policyholders on coverage, limits and regulations.
Receiving Clerk
IAC
Cottondale, Alabama
01.2020 - 09.2021
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Ensured timely processing of receipts into ERP system.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Assisted in the loading and unloading of materials when required.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
Cycle Counter
SMP Automotive
Cottondale, AL
11.2018 - 01.2020
- Recorded counts into inventory management system, updating records efficiently.
- Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
- Participated in ongoing process improvement initiatives related to cycle counting.
Packer
Faurecia Automotive Seating
Cottondale, AL
08.2014 - 11.2018
- Assembled cardboard boxes according to customer specifications.
- Ensured work area was clean and organized, adhering to safety regulations.
- Recorded product, packaging and order information on forms and records.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Unloaded and loaded trucks with merchandise for distribution.
- Provided assistance in the assembly line when needed.
- Staged loaded pallets with hand truck for fork truck pick-up.
- Inspected items for damage or defects prior to packing to ensure quality control.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
Cashier
Greenetrack
Eutaw, Alabama
04.2008 - 08.2018
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted and balanced cashier drawers.
Education
High School Diploma -
Greene County High School
Eutaw, Alabama05-2007
Skills
- Client consultation
- Payment processing
- Customer service
- Negotiation strategies
- Problem solving
- Data entry
- Effective communication
Certification
- Property & Casualty License
- Accident & Health License
Timeline
Insurance Agent
AllState
07.2024 - Current
Insurance Sales Agent
HealthPlanOne
05.2023 - 05.2024
Medicare Sales Agent
SelectQuote
09.2021 - 03.2023
Receiving Clerk
IAC
01.2020 - 09.2021
Cycle Counter
SMP Automotive
11.2018 - 01.2020
Packer
Faurecia Automotive Seating
08.2014 - 11.2018
Cashier
Greenetrack
04.2008 - 08.2018
High School Diploma -
Greene County High School