Ashley Arechiga
Lynwood,CA
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments with in-depth experience consistently rising through ranks. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Ross Inc
Los Angeles, CA
11.2018 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Associate of Science - Early Childhood Education
Cerritos College
Norwalk, CA06.2025
Skills
- Adobe Systems Adobe Photoshop
- Cost Control
- Time Management
- IBM SPSS Statistics
- Sales Activities
- Goals and Performance
- Employee Scheduling
- Business Management Principles
- Microsoft Outlook
- Microsoft Office
- Staff Supervision
- Customer Service
- POS Systems Operations
- Project Management
- Microsoft Excel
Certification
- Certified Medical Assistant, American Career College - 2018-2019
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Ross Inc
11.2018 - Current
Associate of Science - Early Childhood Education
Cerritos College