Dynamic retail professional with over 15 years of experience in store management. Expert in inventory management, time management, and executing promotional strategies. Committed to fostering team development and optimizing store operations for peak performance. Strong communicator focused on compassionate leadership to ensure positive teams and delivering exceptional customer service.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager
Dick's Sporting Goods, Inc
03.2022 - Current
Oversaw daily operations to maximize store performance and improve customer satisfaction
Developed comprehensive training and onboarding framework for department to facilitate acquisition of essential operations and product knowledge
Guided and strengthened team members in mastering sales techniques and product expertise
executed visual merchandising strategies to enhance store presentation and increase sales
Monitored inventory levels, reducing stock discrepancies through effective management practices
Monitored sales and business metrics collaborating with other departments to improve profitability and overall store standards
Mentored team to emphasize customer service, leading to elevated customer satisfaction ratings
Cash management processes
Scheduling, Organizing and Planning
Mentored leads to become stronger leaders using coaching
Store Manager
Party City
05.2014 - 03.2022
Managed store operations upholding conformity with corporate policies and procedures
Managed inventory levels, streamlining stock availability and minimizing excess merchandise
Selected and mentored all new teammates across various departments, enhancing overall team effectiveness.
Executed promotional strategies elevating sales performance during peak seasons
Co-directed store construction
Worked alongside DM to analyze challenged stores, refining processes and operational standards
Store Manager
Rubin's Deli & Catering
04.2002 - 05.2014
Led store operations, ensuring compliance with corporate policies and procedures
Managed inventory levels, optimizing stock availability and reducing excess merchandise
Trained and mentored team members to improve customer service and operational efficiency
Implemented promotional strategies, enhancing sales performance during peak seasons
Oversaw scheduling and payroll controls, ensuring labor efficiency and cost management