Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Management Associate
Tractor Supply Company
Kilmarnock, VA
02.2022 - Current
Created and updated records and files to maintain document compliance.
Oversaw training and onboarding process for all newly hired employees.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Prepared and charted data and metrics for detailed status reports.
Drove sales and customer service while assisting guests with services.
Drove sales and customer service while assisting guests with Type services.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Leveraged on-site observation and personal interviews to identify team and individual strengths.
Conducted thorough reviews of operations to devise and deploy improvement strategies.
General Manager of Operations
Happy Oyster Bar And Grille
Saluda, VA
12.2018 - 04.2021
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Trained, coached and mentored staff to support smooth adoption of new Type program.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Designed modern employee recognition program which boosted productivity and improved morale.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Developed and implemented strategies to maximize customer satisfaction.
Education
Bachelors In Business Managent - Business Marketing
Strayer University
Washington, DC
Skills
Microsoft SharePoint
Google Docs
CA Erwin Data Modeler
Apache Hadoop
Tax Software
Google Analytics
Microsoft Project
Customer Experience
LinkedIn
Adobe Systems Adobe Acrobat
Microsoft Windows
Microsoft Outlook
Sales Meetings
Sales Transactions
Timeline
Management Associate
Tractor Supply Company
02.2022 - Current
General Manager of Operations
Happy Oyster Bar And Grille
12.2018 - 04.2021
Bachelors In Business Managent - Business Marketing
Management Analyst/QA II, Management Analyst at Clark County Social ServicesManagement Analyst/QA II, Management Analyst at Clark County Social Services