Ashley Ayala
Sanford,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Registration Coordinator
Advent Health Centra Care - Lake Mary
Lake Mary, FL
09.2023 - Current
- Working at Advent Health Central Care i have to check in patients, fax papers, and scan papers into the patient's files.
- Ensured accurate patient information collection by implementing a thorough data verification system.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Baker
Crumble Cookie Lake Mary
Lake Mary, FL
04.2023 - 09.2023
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated cash registers and processed payments accurately.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Behavior Health Technician
Aspire Health Partners
Orlando, FL
03.2022 - 04.2023
- Working at Aspire Health Partners I had to make sure I was giving all my attention to the clients
- I also had to do admissions and discharges, we also passed out breakfast, lunch, dinner.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted client rounds to check on residents.
Call Center Representative
Orlando Family Physicians Representative
Lake Mary, FL
04.2021 - 01.2022
- Our Major goal was to always meet the healthcare needs of our patients, focused on quality care, and patient satisfaction
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
High School Diploma -
Evans High School
Orlando, FL05.2019
No Degree -
Skills
- Good Communication skills
- Bilingual (SPANISH & ENGLISH)
- Microsoft experience
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Organization and Prioritization
- Telephone skills
- Workload balancing
Languages
Spanish
Professional Working
Certification
- SPT - Sterile Processing Technician (currently in school for my certificate)
Timeline
Patient Registration Coordinator
Advent Health Centra Care - Lake Mary
09.2023 - Current
Baker
Crumble Cookie Lake Mary
04.2023 - 09.2023
Behavior Health Technician
Aspire Health Partners
03.2022 - 04.2023
Call Center Representative
Orlando Family Physicians Representative
04.2021 - 01.2022
High School Diploma -
Evans High School