Ashley Bangayan
Summary
- Recently completed CPC Medical Coding course through the AAPC. Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Eager to secure entry-level Medical Coding position, where my professional Medical Assisting and Medical Coding skills will be utilized.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Advocate
Humana Mail Order Pharmacy
10.2021 - 11.2022
- Responsible for ordering/refilling medications, assisting with medical benefit information, pricing of medications, website support, responsible for answering inbound calls in high call volume environment, verifying
- MD information, medical billing, prior authorizations, mail order overrides, vacation overrides, claim reversals, medical consultations, outbound calls to physicians, DME vendors, pharmacies or other entities to coordinate benefits and care for the member
- Proactively providing solutions, De-escalation tactics, and ordering OTC products.
Certified Medical Assistant
Pinnacle Family Medicine
08.2018 - 10.2021
- To PA-C, 20+ patients seen a day
- Rooming patients, collect vitals, administer vaccines for all ages, autoclave instruments, drug testing, EKG's, Spirometry, blood draws, assisting with clinical procedures, implement health history into
- EMR, ordering medical supplies, refilling medications, referrals, prior authorizations, medical billing, surgery scheduling, nebulizer treatments, advising patients of blood test results and next treatment steps
- Medical scribing for PA-C, scheduling transportation to MDO, answering inbound calls.
Certified Medical Assistant
Peace Health Medical Center
08.2015 - 07.2018
- Performed weekly ordering, and receiving of medical supplies for the clinic
- Responsible for Implementing 5S, and Kanban re-ordering organizational system for clinic.
- Interviewing patients, measuring vital signs, assisting with examination and treatment of patients
- Preparing treatment rooms for patients/providers, performing routine laboratory tests, including Urinalysis, Nasopharyngeal testing, POCT Streptococcus, INR testing, blood glucose and A1C
- STAT scheduling for diagnostic testing for patients, performs clinical tasks and completes appropriate forms as needed
- Proficient in administering immunizations and Testosterone injections, EKG's, extensive medication reconciliation, PFT and extensive wound care treatments
- Performed Suture and staple removal and after care treatment
- Performed bladder ultrasounds, assisting with Foley catheter insertions, nursing home assessments, cognitive assessments, oxy walks, diabetic foot exams, orthostatic blood pressures, pain management and drug screenings
- Responsible for updating new and existing medical records, on a daily basis.
Certified Medical Assistant
Family Care Network
12.2011 - 07.2015
- Clinical duties include phone triage, medical scribing for providers, EKG's, spirometry, nebulizer treatments, administering and documenting immunizations and testosterone injections
- Assisting with minor and major surgical procedures, rooming of patients, wound care treatments, urinalysis, provide patient-centered care for 18+ patients per day
- Prepare rooms for procedures, perform in-house labs, autoclave/instrument knowledge and suture and staple removing
- Referrals, prior authorizations, refilling medications and outbound calls to patients regarding medical diagnoses.
- Surgery scheduler for multiple providers, on a daily basis.
Education
Certification of Completion of CPC Program - Professional Medical Coding
American Academy of Professional Coding
Remote02.2023
Associates Degree of Nursing - Nursing
Everest College - Everett
Everett, WA01.2010
Skills
- Surgery Scheduling
- Professional Telephone Demeanor
- Prioritization, managing multiple tasks, proofreading, Appointment setting, call triaging
- Self starter, with upbeat, positive attitude Willing and ready to provide excellent care and service
- Advanced Anatomy Knowledge
- Medications Familiarity
- Wound Care and Irrigation
- Chronic Disease Management
- Proficient in a variety of Electronic medical record software, including NextGen, Epic, Athena, EClinicalworks, Salesforce, Epostrx, and Centricity
- Working knowledge of Microsoft Word and Excel
- Extensive knowledge of Medical Terminology, effective communication and people skills Ability to work in a fast-paced environment, and confidently make logical decisions under pressure
- CPT Code Modifiers
- HCPCS coding knowledge
- ICD-10 (International Classification of Disease Systems)
- Coding Error Resolution
- Medical Transcription
Certification
Certified Medical Assistant, CPR certified.
Timeline
Customer Service Advocate
Humana Mail Order Pharmacy
10.2021 - 11.2022
Certified Medical Assistant
Pinnacle Family Medicine
08.2018 - 10.2021
Certified Medical Assistant
Peace Health Medical Center
08.2015 - 07.2018
Certified Medical Assistant
Family Care Network
12.2011 - 07.2015
Certification of Completion of CPC Program - Professional Medical Coding
American Academy of Professional Coding
Associates Degree of Nursing - Nursing
Everest College - Everett