Ashley Barney
Ellicott City,MD
Summary
Human Resources professional dedicated to enhancing organizational effectiveness and employee experience through HR operations and employee relations. Expertise in HRIS management, benefits administration, regulatory compliance, and workforce data analysis to support strategic decision-making. Demonstrated ability to improve processes, ensure data accuracy, and streamline HR operations in fast-paced environments. Recognized for delivering high-quality employee support, resolving complex issues, and driving operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Generalist
Kolmac Integrated Behavioral Health
Burtonsville, MD
05.2022 - Current
- Served as the primary contact for HR inquiries related to policies, benefits, and procedures.
- Administer employee benefits programs, including enrollment, changes, and issue resolution, ensuring employees understand available options
- Support benefits communication and assist employees with navigating coverage, eligibility, and claims-related questions
- Coordinate onboarding and offboarding processes, including background checks, documentation, and orientation
- Maintain and audit employee records in HRIS systems, ensuring accuracy and compliance with regulatory requirements
- Generated HR reports and analyzed workforce data to inform leadership decision-making and enhance HR initiatives
- Ensure compliance with federal, state, and company HR policies and regulations
- Assisted with leave of absence programs (FMLA, STD, LTD), tracking status and communicating timely updates to employees and leadership
- Develop and assist with HR-related communications, training materials, and presentations for staff
- Partner with HR leadership to improve processes, streamline workflows, and enhance employee experience
- Resolved employee relations issues through effective communication.
- Collaborate with payroll and finance to ensure accurate employee compensation and records
- Conducted exit interviews to identify trends and gather actionable insights on employee experiences
- Provide administrative and operational support to executive leadership while maintaining office operations
Executive Assistant
Thrive Emerge
Columbia, MD
03.2018 - 04.2022
- Coordinated scheduling, patient coordination, and administrative operations to enhance healthcare service delivery
- Assisted clinicians and executive leadership with daily administrative tasks to enhance operational efficiency.
- Scheduled appointments and maintained provider calendars to streamline workflow and minimize scheduling conflicts
- Responded to urgent requests and patient concerns, including emergencies
- Maintained confidential patient records and ensured compliance with privacy standards
- Coordinated insurance documentation and assisted patients with claims
- Oversaw financial processes including billing, accounts receivable, and expense reporting to ensure accurate financial tracking
- Maintained office inventory and coordinated equipment maintenance
Guest Service Advocate
Target
Columbia, MD
10.2011 - 07.2016
- Provided customer service and resolved complaints, enhancing customer satisfaction and loyalty.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Processed financial transactions, ensuring accuracy in cash handling to maintain financial integrity.
- Reviewed and confirmed daily cash transfers for accuracy
- Implemented store policies, ensuring compliance with company procedures and regulations to support operational standards.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted with onboarding, and employee training
Teller
Wells Fargo
Columbia, MD
02.2015 - 04.2016
- Processed deposits, withdrawals, and loan payments with accuracy
- Maintained and balanced cash drawer
- Cross-sold financial products and services to meet customer needs and enhance financial solutions.
- Recorded financial transactions and prepared reports
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through personalized interactions, fostering loyalty and trust.
- Collaborated with team members to streamline service delivery and enhance customer satisfaction.
Executive Assistant
Reaching Out 2 Promote Empowerment
Columbia, MD
04.2011 - 01.2015
- Coordinated scheduling, meetings, and travel arrangements to optimize executive availability
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Provided administrative support to senior executives
- Facilitated communication between executives, staff, and external partners.
- Streamlined office operations and vendor services to enhance workflow efficiency
- Supported project management and organizational initiatives
- Maintained records, databases, and documentation systems
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Developed meeting agendas and recorded minutes to ensure accurate documentation of key discussions
Education
Some College (No Degree) - Psychology
Howard Community College
Columbia, MDSkills
- Benefits Administration
- Performance management
- Employee Relations
- Compliance
- Onboarding & Offboarding
- HR policies and procedures
- HRIS management
- Workforce Data Reporting
- Microsoft Office (Excel, Word, PowerPoint)
- Event planning
- Attention to detail
- Communication
- Effective communication
- Organization
- Customer service
- Employee engagement
Certification
SHRM-CP Certification, 2022
Additional Information
Strong attention to detail and accuracy, Ability to manage multiple priorities, Ability to work independently and collaboratively, Maintains confidentiality and professionalism
Timeline
HR Generalist
Kolmac Integrated Behavioral Health
05.2022 - Current
Executive Assistant
Thrive Emerge
03.2018 - 04.2022
Teller
Wells Fargo
02.2015 - 04.2016
Guest Service Advocate
Target
10.2011 - 07.2016
Executive Assistant
Reaching Out 2 Promote Empowerment
04.2011 - 01.2015
Some College (No Degree) - Psychology
Howard Community College