Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ashley Barnica

Indianapolis

Summary

Dynamic and detail-oriented professional with experience at Federal Express, excelling in ramp service and safety compliance. Proven ability to enhance team collaboration and reduce damage claims through effective load planning and communication. Strong problem-solving skills and a commitment to maintaining a safe work environment contribute to operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Ramp Agent

Federal Express
08.2020 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.

Delivery Driver

Papa John's Pizza
06.2020 - 08.2020
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.

Warehouse Cleaner

SI Commercial Services
08.2019 - 06.2020
  • Committed to continuous learning about new products, tools, methods that would enhance overall effectiveness in carrying out assigned tasks within the Warehouse Cleaner role.
  • Increased workplace efficiency with thorough cleaning of workstations, equipment, and common areas.
  • Assisted with inventory management tasks such as labeling, sorting, stacking, and storing items in designated locations within the warehouse.
  • Reduced safety hazards through regular inspections and prompt removal of debris.
  • Maintained a well-organized warehouse environment by routinely organizing inventory and storage areas.
  • Contributed to a healthy work atmosphere by ensuring proper sanitation of restrooms and break rooms.

Birthday Party Host

Chuck E Cheese
10.2018 - 06.2019
  • Ensured a memorable event for clients by creating personalized and themed party environments.
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
  • Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
  • Kept facilities clean and prepared party areas promptly for upcoming events.
  • Trained new employees on company policies, best practices in customer service excellence, as well as specific job duties associated with hosting birthday parties effectively.
  • Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.

Team Member

Papa John's Pizza
07.2017 - 10.2018
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
06-2018

Skills

  • Problem-solving
  • Communication
  • Ramp service
  • Heavy lifting
  • Safety procedures compliance
  • Ramp security
  • Team leadership
  • Translating
  • Weight/balance loading
  • Inclement weather tolerance

Accomplishments

  • Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Ground support equipment and aircraft qualifications.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Ramp Agent

Federal Express
08.2020 - Current

Delivery Driver

Papa John's Pizza
06.2020 - 08.2020

Warehouse Cleaner

SI Commercial Services
08.2019 - 06.2020

Birthday Party Host

Chuck E Cheese
10.2018 - 06.2019

Team Member

Papa John's Pizza
07.2017 - 10.2018

High School Diploma -

Ben Davis High School

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