Ashley Barrera
Bakersfield,CA
Summary
Motivated with engaging personality and flexible approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waiter
Mariscos Las Islitas
02.2023 - 09.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Shift Supervisor
Tacobell
08.2018 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
Education
Associate of Arts -
Bakersfield College
Bakersfield, CA05.2026
High School Diploma -
Mira Monte High School
Bakersfield, CA05.2020
Skills
- Accurate Money Handling
- Inspecting Tickets
- Guest Inquiries
- Check Payment Processing
- Menu Knowledge
- Interactive Management
- Cash Handling
- Phone Inquiries
- Bar Terminology
- Safety and Sanitation
- Supply Restocking
Languages
Spanish
Native or Bilingual
Timeline
Waiter
Mariscos Las Islitas
02.2023 - 09.2023
Shift Supervisor
Tacobell
08.2018 - 02.2023
Associate of Arts -
Bakersfield College
High School Diploma -
Mira Monte High School
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