Motivated with engaging personality and flexible approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waiter
Mariscos Las Islitas
02.2023 - 09.2023
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Shift Supervisor
Tacobell
08.2018 - 02.2023
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Enforced company policies and regulations with employees.