Ashley Bastos
Manahawkin,NJ
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Educated in the world of forensics and a base-level knowledge of lawful practices and looking to further this knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Motor Vehicle Assistant
Pine Belt Automative
Toms River, NJ
04.2024 - Current
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Administrative Runner
Pine Belt Automotive
Toms River, NJ
09.2023 - Current
- Improved efficiency by quickly delivering documents and packages within the office premises.
- Enhanced communication between departments through timely distribution of important memos and notices.
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
- Handling large sums of money at a time through doing bank deposits.
- Moving money between locations.
Receptionist
Pine Belt Automotive
Toms River, NJ
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Supervisor
Island Gypsy
Beach Haven, NJ
10.2020 - 03.2022
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Food Service Worker
Narwhal’s Frozen Yogurt
Surf City, NJ
05.2019 - 09.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
Sales Associate
Island Gypsy
Beach Haven, NJ
04.2018 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor’s - Criminal Justice
Stockton University
Galloway, NJ05.2023
Southern Regional High School
Manahawkin, NJ06.2019
Skills
- Employee Coaching and Motivation
- Job Assignments
- Focus and Follow-Through
- Employee Training
- Sales Strategies
- Cash Management
- Customer Service
- Staff Leadership
- Time Management
- Policies and Procedures
- Multitasking and Organization
- Safe Work Methods
- Staff Supervision
- Positive and Friendly
- Sales Promotion
- Shift Coverage
- Leadership
- Documentation
- Incoming Call Reception
Certification
- First Aid/CPR Certified
Languages
Portuguese
Limited Working
Spanish
Limited Working
English
Native or Bilingual
Timeline
Motor Vehicle Assistant
Pine Belt Automative
04.2024 - Current
Administrative Runner
Pine Belt Automotive
09.2023 - Current
Receptionist
Pine Belt Automotive
11.2022 - Current
Supervisor
Island Gypsy
10.2020 - 03.2022
Food Service Worker
Narwhal’s Frozen Yogurt
05.2019 - 09.2021
Sales Associate
Island Gypsy
04.2018 - 10.2020
Bachelor’s - Criminal Justice
Stockton University
Southern Regional High School