Ashley Bates
Memphis,TN
Summary
An Assistant Housekeeping Manager plays a vital role in ensuring a clean, orderly, and welcoming environment for guests in various hospitality settings, such as hotels or resorts. They act as a right-hand to the Housekeeping Manager or Executive Housekeeper, supporting the daily operations of the housekeeping department.
Overview
2026
2026
years of professional experience
Work History
Housekeeping Assistance Manger
Doubletree By Hilton
Memphis, TN
2023 - Current
- Led cross-functional teams to enhance operational efficiency and drive project success.
- Developed and implemented strategic initiatives to optimize workflow processes and resource allocation.
- Mentored junior staff, fostering professional growth and ensuring adherence to best practices.
- Analyzed performance metrics to identify areas for improvement and implement effective solutions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Housekeeping Supervisor
Double Tree Hotel
Memphis, TN
07.2017 - Current
- Supervisor provides direction, training and development of associates, supervises areas of focus, and is responsible for overall day-to-day Sanitation and Housekeeping activities. Provides guidance to staff to ensure that high levels of cleanliness, quality and service is achieved and maintained.
Housekeeper
Doubletree By Hilton Hotel
Memphis, TN
2010 - Current
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized cleaning equipment and supplies effectively to ensure high standards.
- Assisted with laundry services, ensuring timely delivery and quality control.
- Implemented efficient cleaning routines to optimize time management.
Education
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Manassas High School
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NorthWest Prep
Skills
- Problem-solving
- Flexibility
- Team Work
- Reliability
- Cleaning Experience
- Commercial Cleaning
- Custodial Experience
- Laundry
- Residential Cleaning
- Housekeeping Management
- Environmental Services
- Supervising Experience
- Communication skills
- Computer literacy
- Hotel experience
- Computer skills
Languages
English - Expert
Timeline
Housekeeping Supervisor
Double Tree Hotel
07.2017 - Current
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Manassas High School
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NorthWest Prep
Housekeeping Assistance Manger
Doubletree By Hilton
2023 - Current
Housekeeper
Doubletree By Hilton Hotel
2010 - Current