Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ashley Bauer

Mandan,ND

Summary

Dynamic and results-driven professional with extensive experience at Anima Cucina, excelling in upselling techniques and staff training. Proven ability to enhance guest satisfaction and drive sales through exceptional service and effective communication. Skilled in food inspection and maintaining compliance with health regulations, fostering a welcoming environment for repeat business.

Overview

7
7
years of professional experience

Work History

Lead Server

Anima Cucina
Bismarck, ND
08.2024 - Current
  • Provided exceptional service to a high volume of daily customers.
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Worked with management to coordinate special functions and events.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
  • Developed rapport with regular customers to encourage repeat business.

Patient Access Representative

Sanford Health
Bismarck, ND
01.2019 - 03.2024
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in the computer system.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assisted in the implementation of new technologies and processes to improve patient access services.

Education

Bachelor of Science - Substance Abuse

Southern New Hampshire University
Hooksett, NH
08-2027

Skills

  • Bill computation
  • Food inspection
  • Liquor, wine, and food service
  • Table setting arrangements
  • Dish preparation
  • Upselling techniques
  • Staff training
  • Server monitoring

Accomplishments

  • 2025 Honor Roll in college

Timeline

Lead Server

Anima Cucina
08.2024 - Current

Patient Access Representative

Sanford Health
01.2019 - 03.2024

Bachelor of Science - Substance Abuse

Southern New Hampshire University