Ashley Belanger
Miami,FL
Summary
Hospitality operations professional with 11+ years of experience in high volume hospitality, leadership, event coordination, and guest relations. Experienced in supervising bar operations, leading and training teams, managing inventory and vendor relationships, coordinating events, and creating exceptional guest experiences. Skilled in communication, logistics, mixology, staff development, and operational management with a proven ability to perform under pressure while maintaining high service standards. Passionate about building strong relationships, executing seamless events, and delivering memorable experiences. Seeking opportunities in hospitality operations, event coordination, communications, guest experience, executive support, or public relations, where strong leadership, organization, and customer focused expertise can drive results.
Overview
10
10
years of professional experience
Work History
Bartender Supervisor
Rusty Pelican Restaurant
Miami, FL
03.2025 - Current
- Creating and sending orders for produce, sysco, beer, wine, liquor
- Inventory
- Creating bar program for training
Broker with 30+ companies
Licensed Financial Broker
Nationwide
12.2023 - Current
- Life Insurance - Annuities, IUL’s, Infinite Banking, Term, Whole Life
- Health Insurance
- Dental Insurance
- Mortgage Protection
- Trusts
Lead Bartender
Craft Cartel Catering
Florida
06.2023 - Current
- High End Mixology: Events such as: weddings, baby showers, hotels, corporate events, house parties, and many more throughout all of Florida and traveling to other states occasionally
- Building bar setups, loading / unloading U-hauls instructing others on the team how we will run the events and what positions and places in bars based off venue.
- Managing tips
- Proper breakdown / clean up
- Florida as well as Nationwide
Bartender
Key Biscayne Yacht Club
Miami
08.2023 - 04.2024
- Members Club Only, building personal foundations with each guest knowing numbers, flags.
- Bartending for private events, parties, weddings, baby showers.
- Making sure all room charges are closed out properly to the correct member numbers.
- Keeping the bars full, and all liquor rooms stocked boxes emptied removing kegs (6 rooms)
- Daily opening / closing procedures, and training new people. & Lead service bartender.
Bartender
The Shelborne Hotel
Miami
06.2022 - 08.2023
- Greeting guests, accommodating their needs, and services.
- Bartending for the recreation department for our pool and beach along with our sister hotel (Gale).
- Making sure all room charges are closed out properly to the correct rooms and/or credit cards.
- Keeping the bar restocked full and ready for any action along with a tidy workspace.
- Bartending and setting up/ closing for our private events and banquets.
- Closed for renovation
Bar Lead
American Social
Miami
06.2020 - 06.2022
- Organizing large private parties on and off property.
- Bartending 30+ seats, the whole inside of the restaurant, and responsible for serving all yachts by myself.
- Inventory, and orders.
- Bar lead - making all batches, new cocktails, training all employees.
Bartender
Novikov
Miami
09.2019 - 03.2020
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders, handling transactions
- Developing new drink menus and informing customers about new beverages and specials.
- (covid)
Bar Manager + Bartender
Area 31- Kimpton Hotel
Miami
01.2019 - 08.2019
- Ensured proper restock of bar items at all times. Inventory.
- Guarantee high level of service to all customers throughout every day/night.
- Creating new monthly drink menus and specials.
- Hosting large events, fashion week, WMC, wedding parties, and many others.
Front House Manager + Lead Bartender
Zest
Miami
06.2016 - 08.2018
- Ran a staff training program that teaches employees how to give the top customer service, and how to upsell.
- Control operational costs and identify measures to cut waste
- Dealt with interaction with the POS department to ensure computers and other equipment were in good working order. Along with other companies.
- Set up events and parties through building relationships with regulars which brings in many new customers.
- Apart of the hiring process to help ensure we would have the appropriate person join our team and grow.
- Performed bar opening and closing procedures. Restocking inventory.
- Prepared cocktails for customers accurately and quickly.
Education
Medical Field, Nursing
River Valley Community College
NH01.2014
High School Diploma -
Stevens High School
NH01.2012
Skills
- Exceptional customer service expertise
- Proven leadership and management abilities
- Skilled in interviewing, onboarding, training, and scheduling new hires
- Highly organized and dependable
- Proficient in inventory and cost control
- Thrives in high-pressure, fast-paced environments
- Outstanding communication skills
- Innovative thinker with a solutions-oriented mindset
- Experienced in managing high-volume operations and team coordination
- Menu development
Timeline
Bartender Supervisor
Rusty Pelican Restaurant
03.2025 - Current
Broker with 30+ companies
Licensed Financial Broker
12.2023 - Current
Bartender
Key Biscayne Yacht Club
08.2023 - 04.2024
Lead Bartender
Craft Cartel Catering
06.2023 - Current
Bartender
The Shelborne Hotel
06.2022 - 08.2023
Bar Lead
American Social
06.2020 - 06.2022
Bartender
Novikov
09.2019 - 03.2020
Bar Manager + Bartender
Area 31- Kimpton Hotel
01.2019 - 08.2019
Front House Manager + Lead Bartender
Zest
06.2016 - 08.2018
Medical Field, Nursing
River Valley Community College
High School Diploma -
Stevens High School