Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
In Home Care (PCA)
Miracle Hands
01.2015 - Current
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Transported clients for medical and personal outings.
Provided direct personal care and administrative services to clients.
Debt Collection Specialist
Allied Collections
03.2016 - 05.2017
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Processed debtor payments and updated accounts to reflect new balance.
Worked with customer to create debt repayment plan based on current financial condition.
Worked in call center environment handling manual and automatically dialed outbound calls.
Loan Officer
Koster
06.2017 - 01.2018
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Maintained strict confidentiality of bank records and client information.
Recommended loan approvals and denials based on customer loan application reviews.
Warehouse Associate
Amazon
10.2020 - 10.2022
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Wrapped pallets in shrink wrap prior to loading.
Education
GED
CSN
Las Vegas, NV
08.2014
Skills
Customer Experience
Organization and Time Management
Phone etiquette
Cash Handling
Collection Calls
Payment Acceptance
Material Handling
Pallet Jack Operation
General Housekeeping
Grocery Shopping
Timeline
Warehouse Associate
Amazon
10.2020 - 10.2022
Loan Officer
Koster
06.2017 - 01.2018
Debt Collection Specialist
Allied Collections
03.2016 - 05.2017
In Home Care (PCA)
Miracle Hands
01.2015 - Current
GED
CSN
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