Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Ascension MyHealth Urgent Care
(Front and Back Office-Medical Assistant)
Washington, MI
06.2023 - Current
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Assisted back office patient processes to reduce office wait times.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Measured vital signs and took medical histories to prepare patients for examination.
Registered new patients into practice management software program accurately entering demographic information, medical history, allergies and all patient medications.
Administered rapid tests for COVID, strep, influenza, RSV etc. to help clinical staff assess conditions.
Performed all necessary blood draws, XRAY's, urine testing, splinting or EKG testing.
Macomb Pulmonary and Sleep Institute
(Front and Back Office- Medical Assistant)
Roseville, MI
02.2019 - 04.2023
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Assisted back office patient processes to reduce office wait times.
Processed orders for medical supplies and lab equipment.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Teller Manager-
Citizens Bank
Clinton Township, MI
04.2018 - 03.2020
Managed teller staff schedules while ensuring adequate coverage at all times.
Maintained relationships with customers through ongoing communication about products and services available.
Oversaw daily actions of tellers, responded to escalated customer inquiries and assigned tasks to meet operational needs.
Created reports detailing transactions, deposits, withdrawals, and other banking activities for management review.
Controlled cash and carried out cash use forecasting to maximize availability while minimizing risk.
Certified Nursing Assistant-
Martha T Berry Medical Care Facility
Mount Clemens, MI
09.2012 - 12.2017
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Helped residents walk with or without self-help devices.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Provided physical support to assist patients with bathing, dressing and toileting.
TEAM LEAD (10 Years & 11 Months) at Techblue Software Pvt Ltd. TBL offer both front office property management & back office accounting.TEAM LEAD (10 Years & 11 Months) at Techblue Software Pvt Ltd. TBL offer both front office property management & back office accounting.