Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Benge

Newark

Summary

Dynamic professional with extensive experience in operations management at United Parcel Service (UPS). Proven track record in optimizing productivity and enhancing customer service excellence. Skilled in shipping and receiving, with a strong work ethic and integrity. Successfully trained teams to adhere to safety protocols, significantly reducing delays during peak hours.

Overview

10
10
years of professional experience

Work History

Preload Supervisor

United Parcel Service, UPS
05.2020 - Current
  • Supervised daily operations to ensure efficient package handling and sorting processes.
  • Trained team members on safety protocols and operational best practices.
  • Coordinated workflow to optimize productivity during peak hours, reducing delays.
  • Monitored equipment performance, identifying maintenance needs to minimize downtime.

Assistant Manager

Sonic
02.2024 - 11.2024
  • Supervised daily operations to ensure compliance with corporate standards and procedures.
  • Trained and mentored team members on customer service excellence and operational protocols.
  • Implemented inventory management systems to enhance product availability and reduce waste.
  • Developed staff schedules to optimize labor costs while maintaining service efficiency.

Cashier Team Lead

Whatabuger
10.2021 - 01.2023
  • Supervised cashier team, ensuring efficient service and adherence to company policies.
  • Trained new cashiers on operational procedures and customer service excellence.
  • Coordinated shifts, optimizing staff coverage during peak hours for improved performance.
  • Resolved customer inquiries and complaints with professionalism, enhancing satisfaction levels.

Medical Transportation Driver

American Medical Solutions
03.2016 - 02.2018
  • Operated specialized medical transport vehicles to ensure safe patient transfers.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Assisted handicapped customers to safely complete transfers between van and facility.

Education

High School Diploma -

Azle Hornet Academy
Azle, TX

Skills

  • Shipping and receiving
  • Warehouse operations
  • Standard operating procedures
  • Professionalism and courtesy
  • Food Handlers Certification
  • Work ethic and integrity
  • Cash handling
  • Customer service excellence

Timeline

Assistant Manager

Sonic
02.2024 - 11.2024

Cashier Team Lead

Whatabuger
10.2021 - 01.2023

Preload Supervisor

United Parcel Service, UPS
05.2020 - Current

Medical Transportation Driver

American Medical Solutions
03.2016 - 02.2018

High School Diploma -

Azle Hornet Academy

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