Ashley Bettner
Spanish Fort
Summary
Veterinary Technician with extensive experience in assisting medical and surgical procedures, utilizing advanced veterinary software, and maintaining medical equipment. Demonstrates strong skills in patient monitoring, anesthesia induction, and laboratory analyses, with a proven track record in both veterinary and administrative roles. Committed to contributing to a team-oriented environment while advancing animal care standards and efficiency.
Experienced with insurance claims management and policy coordination, ensuring compliance and accuracy in all documentation. Utilizes strong organizational skills and attention to detail to streamline processes and improve workflow. Knowledge of customer service and problem-solving techniques to effectively address policyholder concerns.
Overview
18
18
years of professional experience
Work History
Veterinary Technician
Saraland Veterinary Clinic
07.2017 - Current
- Assist in medical procedures, enhancing patient care and operational efficiency
- Monitor anesthesia, ensuring patient safety and procedure success
- Conduct lab analyses, contributing to accurate diagnostics and treatment plans
- Perform digital x-rays, supporting precise diagnosis and care decisions
- Streamlined surgical prep processes by implementing efficient equipment maintenance protocols, boosting operational efficiency
- Optimized laboratory procedures by performing precise sample analyses, leading to timely and reliable diagnostic results
- Conducted thorough cytologies and catheterizations, ensuring accurate diagnosis and treatment plans for diverse animal cases
- Worked closely with the veterinary team to coordinate medical supply orders, maintaining seamless clinic operations
- Implemented digital record-keeping, enhancing data accuracy and streamlining patient history access for improved clinical decision-making
- Developed a telemedicine protocol, expanding client access to veterinary services and improving client engagement and satisfaction
Insurance Coordinator
Fairhope Dental Associates
07.2023 - 12.2023
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Obtained prior authorization and precertification for outpatient procedures.
- Filed and tracked insurance claims and communicated claims status to patients.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
Secretary
Prichard, Dewberry and Hodges
01.2015 - 08.2016
- Coordinated client communications and streamlined document management, enhancing office efficiency
- Managed appointment scheduling and financial transactions, ensuring seamless office operations and client service
- Worked closely with team members to organize tax information, improving workflow and accuracy in client accounts
- Optimized filing systems and documented processes, leading to a more organized and accessible client information archive
- Implemented meticulous data management strategies, contributing to precise record-keeping and enhanced client trust
- Facilitated team synergy by organizing tax data, fostering improved accuracy and workflow efficiency
Veterinarian Technician
Bay Animal Clinic
06.2007 - 06.2013
- Scheduling appointments, receiving payments and answering telephones
- Communication client care to owners before/after procedures
- Operation of x-ray and ultrasound equipment
- Surgical sit preparation and assisting with general/emergency surgery
- Administrating IV catheters, intubating, intravenous fluids, preanesthetic drugs and oxygen therapy
- Administration of prescribed medications
Education
High School Diploma -
Robertsdale High School
Robertsdale, AL01.2004
Skills
- Training
- Scheduling
- Inventory
- Receptionist
- Veterinary Technician
- Animal Restraint
- Veterinary Assistant
- Microsoft Office
- Avimark
- Cloud 9
- Idexx
- Abaxis
Timeline
Insurance Coordinator
Fairhope Dental Associates
07.2023 - 12.2023
Veterinary Technician
Saraland Veterinary Clinic
07.2017 - Current
Secretary
Prichard, Dewberry and Hodges
01.2015 - 08.2016
Veterinarian Technician
Bay Animal Clinic
06.2007 - 06.2013
High School Diploma -
Robertsdale High School
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