Nancy Thomason
San Antonio,TX
Summary
I have been working the veterinary field since 1988. Veterinary care is not just a job to me, it is my passion. I excel in client communication and education. I consider myself an advocate for the pet and love to be able to help pet owners understand the importance of health care for their pets.
Overview
16
16
years of professional experience
Work History
Veterinary Technician
Cibolo Small Animal Hospital
Cibolo, Texas
11.2021 - Current
- Dispensed prescription medications upon request from veterinarians.
- Followed precise feeding instructions and schedules for animals under care.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Delivered excellent service to pet owners to drive repeat business.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Instructed staff members on proper handling techniques of animals during examinations or treatments.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared food to meet needs of animals under care with appropriate meals.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
- Provided community outreach on animal behavior through information materials and participation in special events.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
- Supervised vet techs and scheduled appointments.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
- Operated x-ray machines and exposed radiographic films.
- Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed routine laboratory procedures for hematology, urinalysis and serology.
- Prepared and reviewed records and consent forms.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Tracked and scheduled follow-up appointments for animal treatment.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Prepared and labeled medications and instructed client on administration.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Obtained relevant health history and information from clients to maintain medical charts.
- Operated anesthesia, oxygen and monitoring equipment.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Informed patients of financial responsibilities prior to rendering services.
- Communicated with patients with compassion while keeping medical information private.
- Processed financial transactions for clients.
- Conducted patient intake interviews to collect medical information and insurance details.
- Assisted with new staff training, sharing key information about veterinary practice and protocols.
Veterinary Technician
KIRBY ANIMAL HOSPITAL
San Antonio, TX
10.2019 - Current
- Client education
- Vaccines
- Assist in surgery
- Blood collection
- Iv catheter placement
Veterinary Technician
Rigsby Veterinary Clinic
San Antonio, TX
03.2009 - 04.2020
- Surgery
- Exam rooms
- Vaccination protocol
- Venipuncture
- Catheter placement
- Client communication
- Reception
- Leadership
Education
Some college -
CVA - Veterinary technician
TVMA
San Antonio, TXHigh school diploma or GED -
Skills
- Inventory (10 years)
- Receptionist (10 years)
- Scheduling
- Outlook
- Training
- Medical Terminology (10 years)
- Computer Skills
- Customer Service Skills (10 years)
- Animal handling (10 years)
- Veterinary Technician Experience (10 years)
- Animal Restraint (10 years)
- Animal Care
- Kennel Experience
- Pet Care
References
Available upon request.
Timeline
Veterinary Technician
Cibolo Small Animal Hospital
11.2021 - Current
Veterinary Technician
KIRBY ANIMAL HOSPITAL
10.2019 - Current
Veterinary Technician
Rigsby Veterinary Clinic
03.2009 - 04.2020
Some college -
CVA - Veterinary technician
TVMA