Summary
Overview
Work History
Education
Skills
Certification
Operating Systems
Database
Timeline
Generic

Ashley Betts

Katy, Texas,TX

Summary

Experienced Administration Professional with years of experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and management acumen. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies, and resources. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Records Specialist - Criminal Warrants

Harris County Sheriff Office
Houston, Texas
07.2024 - Current
  • Responds to inquiries from the Joint Processing Center, Central Records, Courts, Bonding Agencies, as well as other Law Enforcement Agencies in reference to Criminal Warrants.
  • Processes different types of warrants, such as bond forfeiture, bond surrender, revocation of bond, probation violations, etc.
  • Run criminal histories, and prepare warrants for entry into the TCIC/NCIC databases.
  • Responds to all forms of teletypes (messages from TCIC/NCIC) utilizing Open Fox to confirm warrants for outside agencies, hit confirmations, attempt-to-locates, and runaway reports.
  • Verifies criminal warrants acknowledge new warrants and prepares warrant jackets for warrant classification (sex offenders, aggravated charges, probation violation, bond forfeiture, indictment, etc.)

Litigation Paralegal (Property Taxes)

Linebarger Goggan Blair & Sampson
Houston, TX
07.2022 - 07.2024
  • Conduct pre-claim investigation, legal research, and initial case assessments.
  • Draft pleadings, motions and appellate documents and file them with the court
  • Perform administrative duties (calendar hearings and deadlines, organize case files, manage logistics etc)
  • Maintain pleadings and discovery indexes.
  • Organize exhibits, documents, evidence, briefs, and appendices.
  • Aid attorneys with interrogatories and other discovery requests
  • Gather relevant information from a variety of sources.
  • Liaise between trial teams and internal/external third parties.
  • Provide assistance with case settlements.
  • Provided administrative support such as scheduling meetings and appointments.
  • Communicated regularly with opposing counsels regarding settlements or other matters.
  • Consulted with attorneys and case teams to establish workflows supporting efficient document reviews.

Compliance Specialist

As We Grow Learning Center
Houston, TX
06.2022 - 12.2022
  • Determined allocations of funds for staff, equipment and authorized purchases.
  • Trained, managed and motivated employees to promote professional skill development.
  • Assisted parents with the selection of child care services, providing information and support to ensure a positive experience.
  • Prepared reports documenting enrolment numbers, attendance rates and other relevant statistics related to childcare services provided.
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Evaluated staff performance on an ongoing basis through observation of interactions with children.
  • Reviewed and evaluated programs for compliance with state, local and federal regulations.
  • Served as liaison between parents and guardians and school administration regarding student attendance matters.
  • Conducted regular training sessions for childcare staff members, emphasizing best practices in early childhood development.
  • Developed and implemented policies and procedures related to child care services in accordance with state regulations.

Detention Officer

Harris County Sheriff Office
Houston, TX
10.2013 - 11.2021
  • · Facilitate the process of intaking, booking, receiving, and releasing inmates.
  • · Inspect the facility regularly for security breaches, contraband, and unsanitary conditions to ensure the safety of all employees and inmates within the facility.
  • Ensure the highest level of care and customer service to all inmates.
  • Report and document any disruptive or disturbing behavior that may violate the facility's protocol.
  • Perform detailed inspections and inventory checks of inmates' property to ensure inmates' belongings are properly stored and maintained until release.
  • Maintain accurate and auditable records of all inmates while in custody.
  • Monitor cameras through the facility, and answer phone calls in Central Control.
  • Practice high levels of assertiveness and cooperativeness to overcome seen and unforeseen challenges and circumstances.

Education

High School Diploma -

Worthing High School
Houston, TX
05-2010

Real Estate

Champion School of Real Estate
Houston, TX

Skills

  • Excellent Communication Skills
  • Critical Thinking
  • Office Administration
  • Verbal De-escalation
  • Problem Solving
  • Strategic Planning
  • Customer Service
  • Collaborative Efforts
  • Sense of Urgency
  • Solution Focused
  • Active Listening
  • Time Management
  • Culturally Diverse
  • Adaptability
  • Report Writing
  • Streamlining Efforts
  • Process Improvement
  • Strong Organizational Skills
  • Leadership
  • 60 WPM Typing Speed
  • Self-awareness
  • Document Organization
  • Case Support Skills
  • Legal Research
  • Legal Documentation

Certification

  • Texas Commission of Law Enforcement Certification
  • American Heart Association CPR Certification
  • Texas Class C Commercial Driver’s License
  • Cultural Diversity Certification
  • Suicide Prevention Certification
  • Computer Operations Certification
  • American with Disabilities Act Certification

Operating Systems

  • Windows XP and Vista
  • Apple MacOS
  • Apple iOS
  • All Microsoft Office
  • Windows
  • Google’s Android OS

Database

  • Offender Management
  • Systems (OMS)
  • Orcal
  • Deeds
  • Jims
  • JWebb
  • TCIC/NCIC

Timeline

Records Specialist - Criminal Warrants

Harris County Sheriff Office
07.2024 - Current

Litigation Paralegal (Property Taxes)

Linebarger Goggan Blair & Sampson
07.2022 - 07.2024

Compliance Specialist

As We Grow Learning Center
06.2022 - 12.2022

Detention Officer

Harris County Sheriff Office
10.2013 - 11.2021

High School Diploma -

Worthing High School

Real Estate

Champion School of Real Estate

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