Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic
Ashley Bigger

Ashley Bigger

Buffalo

Summary

Service-oriented delivery professional. Familiar with logging daily activities and maintaining my achievement goals each day. Delivery App manages efficient routes to maximize deliveries and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Delivery Driver

DoorDash
04.2023 - Current
  • Customer Service
  • Food Delivery Service
  • Business Skills: 1099 Self-Employed.
  • Milage Documentation
  • Professional

Crew Member

Kalkaska McDonald's
Kalkaska
03.2021 - 05.2021
  • Customer service
  • Front drive presentation
  • Counter order taker
  • Middle drive order taker

District Sales Manager

Aflac
Traverse City
12.2016 - 06.2019
  • Management: I overseen a team of agents while building a book of business.
  • Recruitment Process: Hiring process, training process, mentored new trainee's.
  • Overseen agents' performance in the field and in the office.
  • I worked under the regional manager to ensure my team had the tools we needed to be successful and to succeed.
  • I participated in training to help build my business and team. I also helped with trainings.
  • I attended conference calls throughout the week.
  • I held a team-building meeting each week.
  • I managed a team of agents while working under a Regional Coordinator.
  • I participated in trainings, team-building meetings for my team, and attended conferences per quarterly quota.
  • My role consisted of cold calling, helping to mentor, and training new agents in onboarding.
  • I went into the field with agents.
  • I recruited for the hiring process and helped in the process of firing.
  • Helped agents with excellent cold-calling strategies, prospecting, and the enrollment process.
  • I also helped with filing claims for my clients.
  • As a district, we had a regional office we reported to and I had a district office.
  • I had a book of business that I worked from and assigned to my team as well.
  • We worked in all areas of michigan.
  • I ran my own business; I was 1099 self-employed.

Education

College Diploma - Medical Billing & Coding

UMA
Florida
07.2012

High school diploma or GED -

Kalkaska High School
Kalkaska, USA

Skills

  • CPT Coding
  • Sales Management
  • Medical Coding
  • Medical Billing
  • ICD-9
  • Medical terminology
  • Administrative
  • Customer Service
  • Business Skills
  • Sales
  • Cold Calling
  • Prospecting
  • Training Process
  • Recruitment Process
  • Hiring Process
  • Computer Proficiency

Assessments

  • Scheduling, Highly Proficient, 02/01/22
  • Administrative assistant/receptionist, Proficient, 01/01/22
  • Retail customer service, Highly Proficient, 02/01/22
  • Call center customer service, Proficient, 02/01/22
  • Sales skills, Proficient, 07/01/21
  • Customer focus & orientation, Proficient, 02/01/22
  • Medical receptionist skills, Highly Proficient, 02/01/22
  • Recruiting, Proficient, 02/01/22
  • Supervisory skills: Motivating & assessing employees, Highly Proficient, 02/01/22
  • Case management & social work, Proficient, 02/01/22
  • Management & leadership skills: Planning & execution, Proficient, 02/01/22
  • Inside sales, Proficient, 02/01/22
  • Work style: Reliability, Expert, 11/01/22

Timeline

Delivery Driver

DoorDash
04.2023 - Current

Crew Member

Kalkaska McDonald's
03.2021 - 05.2021

District Sales Manager

Aflac
12.2016 - 06.2019

College Diploma - Medical Billing & Coding

UMA

High school diploma or GED -

Kalkaska High School

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