Ashley Bobb Paige
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
A/r Collections Specialist
Home Depot
04.2022 - Current
- Maximized revenue by managing and monitoring accounts receivable collections.
- Reduced delinquency rates by implementing effective collection strategies.
- Improved cash flow with timely follow-ups on outstanding invoices.
- Enhanced customer relationships, addressing payment concerns to prevent future disputes.
- Conducted thorough account analyses for accurate and consistent financial data reporting.
Billing Specialist
RXO
04.2020 - 04.2022
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
Billing Specialist
District Legal Group
04.2017 - 04.2020
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Simplified complex billing procedures for clients by creating easy-to-understand documentation and training materials.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
Education
Granville Charter High School
Bachelor of Science - Accounting
Strayer Unioversity
10.2020 - Current
Skills
- Interpersonal Abilities
- Financial Analysis Proficiency
- Legal Compliance Awareness
- Cash Flow Forecasting
- Effective Communication
- Teamwork and Collaboration
- Customer Relationship Management
- Organizational Skills
- Professionalism and Ethics
- Attention to Detail
- Adaptability and Flexibility
- Time Management Abilities
- Strong Negotiation Skills
- Accounts Receivable Management
- accounting software ( SAP, NetSuite, Oracle, Quickbooks online, salesforce)
Timeline
A/r Collections Specialist
Home Depot
04.2022 - Current
Bachelor of Science - Accounting
Strayer Unioversity
10.2020 - Current
Billing Specialist
RXO
04.2020 - 04.2022
Billing Specialist
District Legal Group
04.2017 - 04.2020
Granville Charter High School
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