Hi, I’m
Ashley Bock
Sandy Springs,GA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
11
years of professional experience
Work History
The Haskell Company
Administrative Assistant
07.2022 - Current
Job overview
- Set up conference rooms and catering orders for meetings.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Assisted in coordination of on-site interviews.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Processed travel expenses and reimbursements for senior management team.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Organized company events, community service, and fundraisers.
Epiq Systems, Inc.
Site Supervisor
11.2019 - 07.2022
Job overview
- Contracted to perform administrative tasks and general office assistance for law offices.
- Hired, trained, supervised, and evaluated all personnel assigned to site.
- Edited legal documents and saved to client's filing software.
- Made binders, books, brochures, flash drives, and CDs upon request.
- Maintained records and logs of work performed and materials and equipment used.
- Prepared conference rooms and catering orders.
- Handled incoming and outgoing mail and packages.
Aetna
Policy Holder Services
06.2019 - 10.2019
Job overview
- Processed account changes, maintenance and customer complaints.
- Informed customers of plan details and available options.
- Documented customer interactions and transactions for accurate, up-to-date records.
PL Marketing
Set Team Member
02.2019 - 05.2019
Job overview
- Changed shelves, racks and displays to meet new schematic designs.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Traveled to various store locations in TN and KY as needed.
Walmart
Overnight Support Manager
01.2016 - 12.2018
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained new employees on proper protocols and customer service standards.
- Resolved customer questions, issues and complaints.
- Trained in various management roles and assisted at other store locations.
Sonic Drive In
Crew Member
03.2013 - 01.2016
Job overview
- Took orders, prepared meals, and collected payments.
Education
Dark Horse InstituteFranklin, TN
Certification of Audio Engineering
06.2018
Riverdale High SchoolMurfreesboro, TN
High School Diploma
05.2015
Skills
- Customer Service
- Data Entry
- Deadline Oriented
- Problem Resolution
- Strong Organization
- Microsoft Office
- Scheduling
Timeline
Administrative Assistant
The Haskell Company
07.2022 - Current
Site Supervisor
Epiq Systems, Inc.
11.2019 - 07.2022
Policy Holder Services
Aetna
06.2019 - 10.2019
Set Team Member
PL Marketing
02.2019 - 05.2019
Overnight Support Manager
Walmart
01.2016 - 12.2018
Crew Member
Sonic Drive In
03.2013 - 01.2016
Dark Horse Institute
Certification of Audio Engineering
Riverdale High School
High School Diploma