Ashley Bonifas
Ladson,SC
Summary
Knowledgeable Sales Coordinator offering 5 years of expertise handling a multitude of daily issues with exceptional poise. Known for collaborating with highly successful teams and embracing methods and approaches that drive business opportunities. Promoting exemplary skills in scheduling, engaging new and existing members and building lasting relationships.
Overview
5
5
years of professional experience
Work History
Membership Coordinator
Preferred
12.2019 - 05.2020
- Tasked with clean up of 1800 memberships and AR reports/ Collaborating with accounting
- Merged over 300 duplicate location/memberships
- Provided accounting support in running monthly payments and obtaining credit card details for past due accounts
- PPP Rock: identified 7 different types of memberships offered and developed one universal plan for all our customers
- Developed first S.O.P for the company on Selling and maintaining Memberships
- Integrated and trained staff on Membership rollout
- Trained my Successor on newly implemented ROCK and SOP
Lead HVAC Dispatcher
Preferred
06.2020
- Hit 194 TGLs a 122% growth from 2019 1st month
- Hit 174 TGLS a 97% Growth from 2019 2nd month
- Hit 132 TGLS a 86% Growth from 2019 3rd month
- 841vs 516 TGLs 6/2020-12/2020 vs 6/2019 -12/2019 = 63% Growth
- 11/2023 = 92 TGLs vs 11/2024 = 120 30% increase from last year
HVAC & Electrical Department Dispatcher
Preferred
01.2021 - 06.2021
- Played a key role in onboarding and developing the new Electrical Department and its technicians
- Researched and Implemented new Electrical Pricebook and permit processes
- Expanded the department from 3 to 5 technicians within 2 months of launch and secured necessary trucks through established contacts at Baker Mercedes
Sales Lead Coordinator
Preferred
03.2021 - 06.2021
- While maintaining responsibility for Electrical and HVAC I was promoted to Sales Lead Coordinator until June 2021
- Developed this new role for PHS and took ownership over implementation of reporting and functionality of the position
- Trained and onboarded 2 new hires on both Dispatch Electrical and HVAC
Full time Sales Coordinator
Preferred
06.2021 - Current
- 50% Growth in sales to $13,982,864 in the first year
- 42% Growth in sales to $19,910,208 in the second year
- 2% growth in sales to $20,345,818 in the third year despite a 6.1% decline in TGLs from year prior and missing 2 months due to birth of child
- Currently on track for 11% growth in the fourth year (was only on track for 6 percent growth until taking over HVAC Dispatch in November)
- Since taking over HVAC Dispatch in November and December:
- TGLs are up 40% over the same period since last year
- Sales are up 36% over the same period since last year
Education
High School Diploma -
Goose Creek High School
Goose Creek SC05-2009
Skills
- Written and oral communication
- Relationship building
- Materials, applications, and other documentation
- Sales strategy
- Reception management
- Membership recruitment
- CRM software
- Attention to detail
- Problem-solving abilities
- Multitasking
- Money handling
- Product knowledge
- Professionalism
- Issue and complaint resolution
- Staff scheduling
Timeline
Full time Sales Coordinator
Preferred
06.2021 - Current
Sales Lead Coordinator
Preferred
03.2021 - 06.2021
HVAC & Electrical Department Dispatcher
Preferred
01.2021 - 06.2021
Lead HVAC Dispatcher
Preferred
06.2020
Membership Coordinator
Preferred
12.2019 - 05.2020
High School Diploma -
Goose Creek High School