Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Bonilla

Tomball

Summary

  • Dedicated Customr Service professional with over 2 years of experience in fast-paced food service environments. Known for empathy, efficiency, and a positive attitude. Currently pursuing an Associate of Science in Nursing with the goal of becoming a NICU nurse.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Team Member

Sweetgreen
09.2024 - Current
  • Prepared fresh ingredients and assembled custom salads and warm bowls with speed and accuracy
  • Provided friendly, fast-paced customer service in a high-volume environment
  • Restocked stations and maintained inventory levels throughout shifts
  • Operated POS system to take orders and handle cash/card transactions
  • Followed food safety protocols and quality assurance standards
  • Consistently recognized by managers for maintaining a positive attitude during busy shifts
  • Received positive customer feedback for accuracy, friendliness, and efficiency

Crew Member

Chicken Express
07.2023 - 09.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service and ensured customer satisfaction
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Handled food preparation tasks, ensuring safety and hygiene standards
  • Managed cashier duties, including handling cash and processing payments
  • Maintained cleanliness in the kitchen and dining greas though sweeping dishwashing and generg cleaning tasks.

Barista, Ice Cream Scooper, Food Service Worker

Dunkin' Donuts Franchising
06.2022 - 09.2022

Prepared and served ice cream

  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.

Standing for long periods of time and performing repetitive motions

Used various equipment and techniques to prepare coffee

  • Performed various of duties in a fast food environment
  • Operating microwaves / ovens manning food preparation, assisting in kitchen area and maintaining Inventory

Education

Associate Of Science - Nursing

Lone Star College
Houston, TX

Skills

  • Attention to Detail
  • Conflict Rolution
  • Adaptability
  • Patience and Empathy
  • POS System Operation
  • Compassionate & Service-Oriented

Certification

Food Handlers Certification

Languages

Spanish
Limited Working

Timeline

Service Team Member

Sweetgreen
09.2024 - Current

Crew Member

Chicken Express
07.2023 - 09.2024

Barista, Ice Cream Scooper, Food Service Worker

Dunkin' Donuts Franchising
06.2022 - 09.2022

Associate Of Science - Nursing

Lone Star College
Ashley Bonilla