Dedicated Customr Service professional with over 2 years of experience in fast-paced food service environments. Known for empathy, efficiency, and a positive attitude. Currently pursuing an Associate of Science in Nursing with the goal of becoming a NICU nurse.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Team Member
Sweetgreen
09.2024 - Current
Prepared fresh ingredients and assembled custom salads and warm bowls with speed and accuracy
Provided friendly, fast-paced customer service in a high-volume environment
Restocked stations and maintained inventory levels throughout shifts
Operated POS system to take orders and handle cash/card transactions
Followed food safety protocols and quality assurance standards
Consistently recognized by managers for maintaining a positive attitude during busy shifts
Received positive customer feedback for accuracy, friendliness, and efficiency
Crew Member
Chicken Express
07.2023 - 09.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Provided excellent customer service and ensured customer satisfaction
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Handled food preparation tasks, ensuring safety and hygiene standards
Managed cashier duties, including handling cash and processing payments
Maintained cleanliness in the kitchen and dining greas though sweeping dishwashing and generg cleaning tasks.
Barista, Ice Cream Scooper, Food Service Worker
Dunkin' Donuts Franchising
06.2022 - 09.2022
Prepared and served ice cream
Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Standing for long periods of time and performing repetitive motions
Used various equipment and techniques to prepare coffee
Performed various of duties in a fast food environment
Operating microwaves / ovens manning food preparation, assisting in kitchen area and maintaining Inventory