Experienced in utilizing therapeutic techniques and prioritizing client-focused care. Excels at creating a supportive environment through active listening and empathy. Possesses extensive knowledge of crisis intervention and individualized treatment planning, enabling effective support tailored to diverse client needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Work Incentives Counselor
Full Circle Employment Solutions
10.2023 - Current
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Qualified Intellectual Disability Professional
Easterseals Arc of Northeast Indiana
02.2015 - Current
Service provider for those individuals with development disabilities of ages ranging from 2 years old - 80 years old
Responsible for a caseload of 75 individuals - all ages
Supervised a variety of staff
Provided leadership to volunteers and employees to help them complete tasks for inclusive events in the community
Worked in a collaborative with three other local agencies to provide inclusive activities - ‘Fort Wayne Abilities Co-Op’
Strengthened family relationships by providing guidance, resources, and support to caregivers of individuals with intellectual disabilities.
Promoted independence for individuals with intellectual disabilities through skill-building activities and goal-setting processes.
Server/ Bartender/ Hostess
Lucky Moose (Lucky’s Terrapin Grill)
09.2007 - 05.2012
Greeted and assisted customers when they entered the restaurant
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Cleaned and organized the back of the bar, the dining room and hostess stand daily
Prioritized time management and organizational skills
Education
Some college - Human Services
Purdue Global University
Lafayette, IN
03.2025
Skills
Critical Thinking
Problem Solving
Supervisory Skills
Communication
Organization
Multitasking
Time Management
Integrity
Counseling
Mental health support
HIPAA
Client advocacy
Certification
CPR/AED Certification
First Aid Certification
Certified Work Incentive Counselor
Timeline
Certified Work Incentives Counselor
Full Circle Employment Solutions
10.2023 - Current
Qualified Intellectual Disability Professional
Easterseals Arc of Northeast Indiana
02.2015 - Current
Server/ Bartender/ Hostess
Lucky Moose (Lucky’s Terrapin Grill)
09.2007 - 05.2012
Some college - Human Services
Purdue Global University
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