Seeking opportunities to utilize my excellent communication and relationship-building skills, customer service experience, and problem-solving capabilities to start a professional career. Highly motivated and hardworking.
Overview
8
8
years of professional experience
Work History
Hybrid Inside/Outside Sales Representative
RWC Building Products
09.2024 - Current
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Built strong client rapport to establish diversified network of connections.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Negotiated terms and contracts with clients to maintain profitable sales.
Inside Sales Representative
ABC Supply
02.2022 - 05.2024
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Selected correct products based on customer needs, product specifications and applicable regulations.
Maintained daily reports, quarterly audits, one-on-one contact with contractors needs and maintain communication through entire process of needs.
Executive Analyst
Boardsi
04.2022 - Current
Company Overview: Executive Staffing
Promote services and sign-up new customers by phone utilizing my product knowledge and sale tactics
Develop relations with key executives
Work to ensure a positive and hassle-free customer experience
Top sales in the month of July
Executive Staffing
Operations Manager
CARSTAR
09.2021 - 04.2022
Responsible for providing a positive customer experience from estimation to completion
Created estimates for automobile repairs
Worked with insurance adjusters and customers to manage and reduce accounts receivables
Managed repair appointments, estimates, and inventory
Inspected repairs prior to delivery
Department Manager
Kniesel's Collision
05.2017 - 09.2021
Lead Customer Service Trainer - Developed training material for customer service representatives and provided on-site training to all locations
Parts Manager - Responsible for ordering and inventory of Tesla and other vehicle parts
Office Manager - Managed payroll, accounts receivable, billing, and Bureau of Automotive compliance
Education
Diploma -
Wood Creek High School
06.2009
Heald College
01.2016
Skills
Ability to Work Under Pressure
Communication Skills
Creative Problem Solving
Organizational skills
Microsoft Office
Relationship building
Customer Service-oriented
Hobbies and Interests
Racing
Country Concerts
Camping
Wake Boarding
Timeline
Hybrid Inside/Outside Sales Representative
RWC Building Products
09.2024 - Current
Executive Analyst
Boardsi
04.2022 - Current
Inside Sales Representative
ABC Supply
02.2022 - 05.2024
Operations Manager
CARSTAR
09.2021 - 04.2022
Department Manager
Kniesel's Collision
05.2017 - 09.2021
Heald College
Diploma -
Wood Creek High School
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