Matthew Gillen

· Calling warm/cold leads leading to the establishment of appointments for sales presentations for sports content

· Identified 20-30 leads daily by searching internet for qualified businesses

· Averaged 150-200 daily sales calls

· Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries in a professional manner

· Successfully retained script and pitch material

· Spoke to gatekeepers on the phone trying to get information about business owners

· Efficiently learning and mastering sales program

· Maintained high standards of customer service during high-volume, fast paced operations.

· Communicated clearly and positively with coworkers and management.

· Mastered point-of-service (POS) computer system for automated order taking.

· Followed procedures for safe food preparation, assembly and presentation.

· Assisted management with inventory control and stock ordering.

· Cross-trained and coordinated scheduling with team members to ensure seamless service

· Prepared the same dishes several times a day with the same level of care, attention to detail, and quality.

· Set up the kitchen and did the initial prep work for several different dishes.

· Organized inventory by unloading food supplies from distributor trucks.