Driven sales professional who brings a positive attitude, strong follow-through, and a love for helping clientele. I also enjoy being part of a team dynamic to grow my knowledge and help to uplift/support those around me.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Cintas First Aid and Safety
Independence, OH
03.2023 - Current
Developed tailored solutions based on customer feedback and product offerings during appointments to discuss safety programs.
Cultivated relationships with clients to identify needs and enhance customer satisfaction.
Inbound and outbound calls, along with email communication with clients and working partners.
Organize sales funnel process- Dynamics.
Maintain smart sheets with accurate data.
Multitask to ensure effective communication in a timely manner.
Schedule safety courses for Training and Compliance Instructors.
Oversee revenue goals personally and at a location level to hit/exceed KPIs monthly/yearly.
Office Administrator
Mars Trucking Inc
Brooklyn, OH
02.2021 - 03.2023
Managed office supply inventory, ensuring availability for daily operations.
Streamlined document management processes, enhancing retrieval times and reducing errors.
Developed and maintained filing systems to improve information organization and accessibility.
Led initiatives to optimize office workflows, resulting in increased team productivity.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Sales Associate/Store Manager
Ashcroft and Oak Jewlers
01.2017 - 01.2021
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained store presentation standards through organized merchandising and inventory management.
Reconciled inventory to ensure accuracy.
Greeted customers and helped with product questions, selections, and purchases.
Trained and mentored staff, fostering a collaborative team environment to enhance performance.
Completed point of sale opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Diploma -
Berea Midpark High School
Berea, OH
Associate's degree - Criminology
Tri C Community College
Parma, Ohio
Skills
Account management
Problem-solving
Exceptional verbal and written communication
Sales Pipeline Management
CRM Management
Data entry
Superior organizational skills
Attention to detail
Organizational skills
Customer service
Accomplishments
Winner's Circle- 2 consecutive years
Top producing Coordinator in 2024
Sold $424,000 in a single month while overseeing 6 territories/14 partners training calendars