Summary
Overview
Work History
Education
Skills
Timeline
AMBER LOVE

AMBER LOVE

Phoenix

Summary

Experienced professional adept at providing guidance, support, and mentorship to students dealing with personal and academic obstacles. Skilled in maintaining precise student records, leading educational workshops, and monitoring academic advancement. Proficient in coaching on job search tactics and resume writing, collaborating with faculty and staff to ensure resource accessibility. Demonstrates strong leadership, interpersonal, and time management abilities, thriving in demanding team settings.

Overview

18
18
years of professional experience

Work History

Inside Sales Representative

Iconic Results
11.2024 - 05.2025
  • 700-800 outbound cold calls daily
  • Exceeded QA goal of 80% daily on all sales with a average 95%
  • CRM
  • Overcoming objections

University Counselor Team Lead

Grand Canyon Education
05.2011 - 08.2024
  • Recruited new students for online and evening classes
  • Consistently exceeded daily, monthly, and yearly goals
  • Increased university enrollment rates by guiding students through the application process and providing valuable insights into college choices.
  • Evaluated transcripts, standardized test scores, and other relevant data to determine appropriate course placements for incoming students.
  • Instructed individuals in job search and application strategies, resume writing and interview process

Sales Manager

CMS
07.2009 - 05.2011
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a increase in sales
  • Achieved sales goals consistently over a period of a year, resulting in a promotion to sales manager
  • Recruited, trained, and developed a team of 16 sales representatives

Front Office

Internal Medicine
06.2007 - 07.2009
  • Managed the front office operations, resulting in a reduction in wait times for customers
  • Coordinated the daily operations of the front office, ensuring that patients were greeted with a smile and checked in and out as swiftly as possible
  • Managed and organized schedules for a team of 12, ensuring efficient use of time and resources

Education

Master of Science - Leadership

Grand Canyon University, Phoenix
05.2024

Bachelor - Business Management

Grand Canyon University, Phoenix, AZ
05.2022

Skills

  • Time Management
  • CRM
  • Microsoft Office
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Strategic Thinking
  • Leadership
  • Interpersonal Skills
  • Flexibility
  • Objection handling
  • Effective communication

Timeline

Inside Sales Representative - Iconic Results
11.2024 - 05.2025
University Counselor Team Lead - Grand Canyon Education
05.2011 - 08.2024
Sales Manager - CMS
07.2009 - 05.2011
Front Office - Internal Medicine
06.2007 - 07.2009
Grand Canyon University - Master of Science, Leadership
Grand Canyon University - Bachelor, Business Management

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