Ashley Brackin
Mims,FL
Summary
An Assistant Branch Manager with 10+ years of management experience. Extremely detail-oriented, personable, and driven. Enjoys teaching others and team building. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
14
14
years of professional experience
Work History
Assistant Branch Manager
Launch Credit Union
Titusville, FL
11.2018 - Current
- Promoted from a Teller to Member Service Representative in October 2019 and then from Member Service Representative to Assistant Branch Manager in August 2021.
- Supervise branch and team members in the absence of the Branch Manager.
- A member of the Internal Audit Team for all of 2023 and currently.
- Participates in developing new hires and current team.
- Temporary Branch Manager assignment for Titusville US1 Branch.
- Assists in interviewing and hiring processes within the branch network.
- Maintain strong knowledge of products and promotions
- Conflict and resolutions for members and team.
- Coach and build team by evaluating and offering constructive feedback to personnel through monthly check ins.
- Assists Branch Manger in facilitating DEI initiative meetings with team members.
- Reviews and analyzes monthly reports maximize branch production.
Store Manager
Rue21
Vero Beach, FL
07.2013 - 11.2018
- Started as an Assistant Store Manager and grew into the Store Manager
- Successfully hired, trained, and coached associates and management
- Achieved, maintained, and excelled in all KPIs, goals, and standards
- Customer focus
- Executed floor sets
- Loss Prevention
- Schedule building
- Achieved and maintained KPIs and standards
- Inventory
- Successfully turned a negative deficit into a surplus.
Assistant Manager
Dollar Tree
Rockledge, FL
08.2012 - 06.2013
- Opening and closing procedures
- Set daily goals for cashiers
- Executed isle sets and displays
- Unloaded and stocked weekly merchandise trucks
- Executed annual inventories and store counts
- Ensured damaged goods were disposed of properly
- Cash handling and deposit verifications
Supervisor
Cobb Theatres
Merritt Island, FL
03.2010 - 05.2012
- Customer service
- Performed opening and closing procedures in concession, box office, and on the floor
- Cleaned theaters after every showing
- Supervised and trained at least 5 associates at a time
- Cash handling
- Up-selling
- Inventory control
Skills
- Multi-tasking
- Efficient
- Reliable
- Organized
- Flexible
- Strong work ethic
- Approachable
- Excellent communication skills
- Talent Recruitment and Training
- Team Building
- Cross Selling
- Member Service
Awards and Accomplishments
- 2020- First-ever Senior Member Services Representative.
- 2021- Branch of the Year
- 2022- Digital Banking Enhancement Trainer and Certified.
- 2022- Branch of the Year
- 2023- Rising Star Graduate
- 2023- Aspiring Leaders Graduate
Timeline
Assistant Branch Manager
Launch Credit Union
11.2018 - Current
Store Manager
Rue21
07.2013 - 11.2018
Assistant Manager
Dollar Tree
08.2012 - 06.2013
Supervisor
Cobb Theatres
03.2010 - 05.2012
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