Ashley Brady
Denham Springs,LA
Summary
Hard-working student with experience in multiple fields. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting industry needs. Dedicated and focused on boosting productivity and performance with diligent and detail-oriented approaches.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Accountant
Turner Industries
, LA
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
STUDENT INTERN
Baton Rouge City Hall/PIO Department
05.2020 - 12.2022
- Timely processed City related bills, Organized weekly City Council Meetings, Efficiently Prepared certificates upon Council member's request
- Coordinated weekly project management tasks, leading to more efficient execution and timely completion of projects.
- Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
- Improved organizational efficiency by streamlining documentation processes and maintaining organized digital files.
CALL CENTER AGENT
Hancock Whitney Bank
03.2018 - 10.2019
- Mastered customer service skills, Ability to multitask while in a fast pace environment, Received top quality and survey scores from customers, Ability to deescalate unsatisfied customers while resolving their complaints
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
TELLER
Capital One Bank
09.2016 - 07.2017
- Regularly handled cash, Mastered leadership/teamwork skills, Received rewards for customer service skills, Frequently resolved customer's concerns
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
RETAIL ASSOCIATE-COPY & PRINT DEPT.
Office Depot
12.2015 - 06.2016
- Mastered Microsoft Office, Regularly handled cash, Excelled in customer satisfaction, Met all deadlines for other business' printing needs with zero return rate
- Increased sales revenue by offering targeted promotions and upselling related items.
Education
Bachelor of Accountancy - Accounting
Louisiana State University At Alexandria
Alexandria, LA05.2024
Skills
- Goal-Oriented
- Detail-Oriented
- Fast Learner
- Spreadsheet Tracking
- Initiative
- Database Entry
- Analytical Mindset
- Team Collaboration
- Great Critical Thinking Skills
Accomplishments
- The National Society of Leadership and Success (NSLS)
Certification
Microsoft 365 Apps and Office 2019, 10/2021, Present
Timeline
Project Accountant
Turner Industries
03.2024 - Current
STUDENT INTERN
Baton Rouge City Hall/PIO Department
05.2020 - 12.2022
CALL CENTER AGENT
Hancock Whitney Bank
03.2018 - 10.2019
TELLER
Capital One Bank
09.2016 - 07.2017
RETAIL ASSOCIATE-COPY & PRINT DEPT.
Office Depot
12.2015 - 06.2016
Bachelor of Accountancy - Accounting
Louisiana State University At Alexandria